Workplace harassment and domestic violence: A study of the hidden factors that affect the organization internal environment and performance

Abstract

There is a gap in applying interdisciplinary literature on management research, which relates socioeconomic factors and organizations’ work environment to organization outcomes. This study examines the effect of workplace harassment and domestic violence on organization outcomes in Jordan within poor communities working in the informal economy. Results showed that workplace harassment (WH), domestic violence (DV), or both increase intentions to withdraw from work and absenteeism, decrease the perception of work quality, affect attitude towards work (job satisfaction and job engagement) and towards coworkers (antisocial behavior and attitude towards vengeance). Older workers showed stability at work and pacific behavior with coworkers, but increased absenteeism. Educated workers increased their withdrawal from work, had negative attitude towards work, but were friendly with coworkers. Females had limited choices, they had low work engagement and negative opinion about work quality but did not withdraw from work. Females did not show antisocial behavior towards coworkers but had tendencies towards revenge