Workplace bullying in NHS community trust: staff questionnaire survey

A survey of workplace bullying of psychiatric trainees in the West Midlands

“…This clearly has implications for the recruitment and retention of medical staff within the NHS. Quine (1999) found that 38% of employees within an NHS Trust had experienced bullying in the workplace in the previous year. Bullying was most likely to be perpetrated by a manager, and attempts by the person bullied to take action invariably led to disappointment.…”

“…Similarly, it may be contentious to include patients' actions under the heading of bullying when no account was taken of whether or not these actions were taken in the context of mental illness. However, it was considered important to use an inclusive definition of bullying that had previously been well validated (Quine, 1999(Quine, , 2002.…”

“…There was also a statement that required a 'yes', 'no' or 'unsure' response: 'Do you know where to obtain help or whom to contact if you are bullied?' The second part consisted of a questionnaire previously validated by Quine (1999Quine ( , 2002 to assess bullying behaviour. Behaviours were grouped into six categories: threats to professional status; threats to personal standing; isolation; overwork; destabilisation; and discrimination on the grounds of race or gender.…”

Effect of Workplace Bullying on Turnover Intention of Faculty Members: A Case of Private Sector Universities of Khyber Pakhtunkhwa, Pakistan

“…Irrespective of the manner these behaviors are conducted, such acts are done recurrently to inflict harm upon the person they are directed at. It can be manifested through many forms that includes (but is not confined to); shouting and yelling at the victim(s), criticism, socially excluding the victim(s), unrealistic work demands (Namie & Namie, 2003), devaluing work related efforts or threatening the victim (Quine, 1999), ignoring the victim, refusing to talk or listen to the target, slander, laughter, scorn and acts of belittling the target, and negative gestures and glances (Vartia, 2001). In some instances, the victim is pressurized in order to make him/her feel frustrated (Kivimaki, Virtanen, Elovainio, Vahtera, & Keltikangas-Jarvinen, 2003).…”

“…These negative and harmful effects include physical disorders, emotional problems and psychological injuries like low self-esteem, acts of aggression, fear, mistrust, isolation (Poilpot-Rocaboy, 2006), burnout (Matthiesen, Raknes, & Rokkum, 1989), job dissatisfaction, job stress, intention to quit (Quine, 1999), stress, mood swings, loss of sleep, feelings of shame, embarrassment, and guilt and depression (Niedl, 1996). The physical disorders faced by the victims include stress headaches, high blood pressure, digestive problems, increased risk of cardiovascular illness and impaired immune system.…”