Working with the Borg

Bandow, Diane

doi:10.1145/279179.279206

Cited by 3 publications

(1 citation statement)

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“…Trust can be most especially important in situations where there is no direct face-to-face interaction. This occurs when team members communicate remotely via different forms of media ( Bandow, 1998 ) and has been an especial feature of our modern “zoom” era. Such influences of social and electronic “distance” on trust has therefore been most particularly relevant during the recent pandemic isolation situation (e.g., Kimmel, 2020 ).…”

Section: Introductionmentioning

confidence: 99%

How and why humans trust: A meta-analysis and elaborated model

Hancock¹,

Kessler²,

Kaplan³

et al. 2023

Front. Psychol.

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Trust exerts an impact on essentially all forms of social relationships. It affects individuals in deciding whether and how they will or will not interact with other people. Equally, trust also influences the stance of entire nations in their mutual dealings. In consequence, understanding the factors that influence the decision to trust, or not to trust, is crucial to the full spectrum of social dealings. Here, we report the most comprehensive extant meta-analysis of experimental findings relating to such human-to-human trust. Our analysis provides a quantitative evaluation of the factors that influence interpersonal trust, the initial propensity to trust, as well as an assessment of the general trusting of others. Over 2,000 relevant studies were initially identified for potential inclusion in the meta-analysis. Of these, (n = 338) passed all screening criteria and provided therefrom a total of (n = 2,185) effect sizes for analysis. The identified dependent variables were trustworthiness, propensity to trust, general trust, and the trust that supervisors and subordinates express in each other. Correlational results demonstrated that a large range of trustor, trustee, and shared, contextual factors impact each of trustworthiness, the propensity to trust, and trust within working relationships. The emphasis in the present work on contextual factors being one of several trust dimensions herein originated. Experimental results established that the reputation of the trustee and the shared closeness of trustor and trustee were the most predictive factors of trustworthiness outcome. From these collective findings, we propose an elaborated, overarching descriptive theory of trust in which special note is taken of the theory’s application to the growing human need to trust in non-human entities. The latter include diverse forms of automation, robots, artificially intelligent entities, as well as specific implementations such as driverless vehicles to name but a few. Future directions as to the momentary dynamics of trust development, its sustenance and its dissipation are also evaluated.

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Section: Introductionmentioning

confidence: 99%

How and why humans trust: A meta-analysis and elaborated model

Hancock¹,

Kessler²,

Kaplan³

et al. 2023

Front. Psychol.

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Role of Emotional Intelligence in Virtual Project Management

Mem¹,

Elahi²,

Bhatti³

et al. 2006

2006 IEEE International Conference on Management of Innovation and Technology

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Challenges of virtual project management in developing countries

Nauman¹,

Iqbal²

Proceedings. 2005 IEEE International Engineering Management Conference, 2005.

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Multi-cultural virtual teams are important due to the increasing globalization of organizations and proliferation of new network technologies. Global Virtual Teams rarely meet in a face-to-face context and thus encounter challenging problems not associated with traditional co-located teams. To understand the complex issues in a virtual project environment in developing countries, we conducted a research study encompassing these aspects in various software houses in Pakistan. The research study explores and identifies the major cultural challenges and operational and technical complexities faced by virtual project management. We propose a model showing positive reinforcing relationship between various factors of virtual project management thus resulting in effective virtual project management. INTRODUCTIONVirtual project management is the system by which virtual teams collaborate for a finite period of time towards a specific goal to be achieved within time, within budget and according to specifications. Virtual teams are defined here as groups of geographically and organizationally dispersed knowledge workers brought together across time and space through information and communication technologies in response to specific customer needs or to complete unique projects [1]. Technology helps create the "virtual workspace" that the team uses to communicate and collaborate. Cynthia proposes that an appropriate approach is to view virtual projects and teams as simply projects and teams with a virtual overlay [2].Virtual Project Management (VPM) is supplanting the traditional concept of project management because of persistent pressures to reduce costs and headcount, the need to quickly address customer problems, develop products, deliver services, and tap a more diverse pool of employees across the organization [3]. Several studies suggest that Global Virtual Teams (GVTs) face significant challenges in four major areas: communication, culture, technology, and project management [4]. Current research suggests that virtual team failure is directly related to the difficulties of building trust, positive relationships across the three boundaries of geographical distance, time zones, and cultural differences [5]. Dube and Pare [6] outline several of the problems and challenges faced by GVTs.The challenges of leading and managing virtual teams are intensified in GVTs because of the different cultures, languages, business practices and attitudes relating to hierarchy and power. It is critical that leaders of GVTs need to be cognizant of these differences and increase team awareness of regarding these differences.In this research paper, we will address different elements of virtual project management such as culture and language barriers, communication and information security, information redundancy as a result of multi-channel communication, time zone differences, face to face context, team structure, trust building, conflict resolution and management, motivation and tacit knowledge sharing. HYPOTHESISVirtual project manageme...

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Working with the Borg

Cited by 3 publications

References 0 publications

How and why humans trust: A meta-analysis and elaborated model

How and why humans trust: A meta-analysis and elaborated model

Role of Emotional Intelligence in Virtual Project Management

Challenges of virtual project management in developing countries

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