Workforce agility in operations management

Qin, Ruwen; Nembhard, David A.

doi:10.1016/j.sorms.2015.11.001

Cited by 56 publications

(85 citation statements)

References 83 publications

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“…To collect information and validate the model in Figure 1, a designed questionnaire has been used, one of the most used methods to gather information easily and quickly [33][34][35], as well as a deep revision of literature, which allows us to identify research related to the integration and updating of IT, the implementation and the benefits of a GSC, all considered LTV. The literature revisions a rational validation of the questionnaire and identifies the items.…”

Section: Phase 1 Sample Collectionmentioning

confidence: 99%

Role of Information and Communication Technology in Green Supply Chain Implementation and Companies’ Performance

et al. 2018

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Abstract:The aim of this study is to quantify the impact of information and communication technologies (ICT) and its technological updates on the success of the green supply chain (GSC) implementation, as well as the benefits this affords. This research is applied to the Mexican maquiladora export industry. A model of structural equations is presented to know the importance of the integration of ICT, combined with the implementation of GSC and the generation of benefits with the use of ICT. The results indicate that there is a direct, positive effect (PE) and significant among the four latent variables (LTV) analyzed but the most noteworthy is the indirect effect that the variable updating the ICT has on the benefits of GSC, through the variable mediators' implementation of a GSC, since the direct effect of updating the ICT on the benefits of the implementation of GSC does not become significant. Whereby, it is recommended that the industry integrates and updates its ICT since, using the integrated and updated ICT and the implementation of a GSC, a series of economic, productive and environmental benefits will be created.

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Section: Phase 1 Sample Collectionmentioning

confidence: 99%

Role of Information and Communication Technology in Green Supply Chain Implementation and Companies’ Performance

et al. 2018

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“…Agility of the workforce is broader than its flexibility, and it addresses a more strategic level. Workforce agility adds issues, such as motivation, attitude, behavior, and abilities, to human factors [43]. The Pitafi et al [44] indicated that the agility shows an employee's ability of percipience and capability of responding to external changes, which requires the acquisition, interpretation, and utilization of Symmetry 2019, 11, 250 5 of 22 relevant information.…”

Section: Workforcementioning

confidence: 99%

Application of Fuzzy Analytical Network Process (ANP) and VIKOR for the Assessment of Green Agility Critical Success Factors in Dairy Companies

et al. 2019

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Manufacturing companies are facing rapid and unanticipated changes in their business environment. Most of these companies need to find new strategies to remain competitive in the market. Therefore, the main purpose of this study is to integrate the Fuzzy Analytical Network Process (ANP) and VIKOR methods to evaluate the green agile factors and sub-factors in the dairy companies in Iran. To find the green agile factors and sub-factors, this study used the expert’s opinions and literature review. Data is collected from four dairy companies. The results of this study showed that the most important green agility factors are: trust-based relationship with suppliers, flexible production capacity, versatile workers, compliance with quality standards for a new product, and workers’ willingness to learn. In addition, the results indicated that the green agility organization is one of the strategies that help companies to stay in the market. To validate the results, this study used four methods, including TOPSIS, ARAS, EDAS, and MABAC. The necessity of a reaction to the increasing customer choices, environmental concerns, and competitiveness among manufacturers across the globe has engaged the industry to embrace innovative manufacturing strategies.

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“…For example, Yusuf et al [6] stated that agility is the successful exploration of competitive bases (speed, innovation, proactivity, quality and profitability) through integration of reconfigurable resources and best practices in a knowledge rich environment to provide customer driven products and services in a fast and changing market driven environment. Qin and Nembhard [7] found that flexibility and agility also differ along other lines such as uncertainty types, decision methods, decision time horizons, attributes, human behaviors, and solution generation methods. Thus, the term agility is associated with predominantly external sources of largely unpredictable changes such as market or sector shifts that pose both risks and opportunities to organizations.…”

Section: Introductionmentioning

confidence: 99%

“…Thus, workforce flexibility is an important characteristic of operations management. Workforce flexibility may form an important foundation for developing workforce agility [7].…”

Section: Introductionmentioning

confidence: 99%