“…BPMS are also capable of maintaining larger repositories of hierarchical processes, managing quick process modifications as well as handling flexibly special cases, providing a potential mechanism for managing crossorganizational service business processes. [20], [21], [22], [23] The generally stated benefits achieved by implementing a BPMS businesses processes include enhanced process efficiency and control through automated workflow coordination, improved process quality and customer service, increased agility and responsiveness through ability to modify process models flexibly, better process visibility and overall process understanding, consistent means for monitoring, analyzing and redesigning business processes, smooth integration of BPMS with legacy and new systems. [2], [4], [13], [15], [17], [20], [24, [25, [26, [27]…”