Worker resignation due to patient nuisance in hospitals: Determinants and prevention

Kusui, Yoshiyuki; Yamazaki, Tōru; Yamada, Tomomi; Hamada, Masayuki; Ueshima, Kazumune; Tajima, K; Sokejima, Shigeru

doi:10.1080/19338244.2016.1140628

Cited by 4 publications

(4 citation statements)

References 21 publications

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“…Our results indicated that workplace violence had direct and indirect effects on turnover intention, with mental health and perceived social support partially mediating the effects of workplace violence on turnover. The current study expands findings from prior literature by examining both psychological (mental health) and behavioural outcomes (turnover intention) of workplace violence (Heponiemi et al., 2014; Kusui et al., 2017).…”

Section: Discussionmentioning

confidence: 54%

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How workplace violence correlates turnover intention among Chinese health care workers in COVID‐19 context: The mediating role of perceived social support and mental health

Yang

Wang

Kelifa

et al. 2021

J Nursing Management

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Aim To elucidate the effects of workplace violence on turnover intention among Chinese health care workers, and to identify the potential mediators in this relationship. Background Workplace violence has emerged as a crucial determinant of turnover intention for health care workers. Methods A cross‐sectional survey was conducted among Chinese health care workers (N = 1,063) between 13 and 20 February 2020. Mediation effects were tested using structural equation modelling with weighted least squares mean and variance adjusted (WLSMV) estimator. Results Workplace violence had both direct and indirect effects on turnover intention among Chinese health care workers. Specifically, perceived social support, mental health and perceived social support together with mental health partially mediated the relationship between workplace violence and turnover intention. Conclusions Chinese health care workers experiencing violence during the COVID‐19 outbreak were more likely to report turnover intention. Enhancing social support and reducing mental health problems would be beneficial in decreasing the detrimental effects of workplace violence on turnover intention. Implications for Nursing Management Ensuring health care workers’ health and safety is vital in reducing turnover intention, which in turn ascertains continuity of health care delivery. Health care managers should develop targeted interventions to improve social support and prevent post‐violence mental health problems.

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Section: Discussionmentioning

confidence: 54%

“…Higher perceived social support was negatively related to worse mental health (β = −0.399, p < .001) (Table 2). Kusui et al, 2017).…”

Section: Re Sultsmentioning

confidence: 99%

How workplace violence correlates turnover intention among Chinese health care workers in COVID‐19 context: The mediating role of perceived social support and mental health

Yang

Wang

Kelifa

et al. 2021

J Nursing Management

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“…Similarly, in a survey of 23,159 nurses in 385 hospitals in 10 European countries, Heinen et al ( 64 ) found that the proportion of them with a significant turnover intention was only 9%, and the figure was between 5 and 17% in different countries. A study in Japan showed that even after being harassed by patients, doctors' turnover intention was only 17.1% ( 65 ). However, the prevalence of turnover intention among doctors in some countries was also relatively high, but generally speaking, it was still lower than that of VDs in China.…”

Section: Discussionmentioning

confidence: 99%

Village doctors' dilemma in China: A systematic evaluation of job burnout and turnover intention

Chen

You

Shen

et al. 2022

Front. Public Health

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BackgroundVillage doctors (VDs) in China undertook arduous primary healthcare missions. However, they received little attention in comparison to doctors in urban public secondary and tertiary hospitals. There is an urgent need to explore the overall situation of turnover intention and job burnout among VDs to evaluate and adjust current health manpower policy.MethodsIn this study, seven databases like PubMed, EMBASE, Web of Science (WOS), WanFang, China Science and Technology Journal Database (VIP), Chinese BioMedical Literature Database (CBM), and China National Knowledge Infrastructure (CNKI) were systematically searched, relevant experts were consulted, and empirical research on job burnout and turnover intention among VDs in international publications was evaluated. Therefore, we evaluated the prevalence of job burnout among VDs in general, across all dimensions and different severity levels, as well as the scores of each category. For turnover intention, we assessed the prevalence of different groups and their overall situation and also identified significant contributors.ResultsIn this study, we integrated 20 research evidences on job burnout and turnover intention among 23,284 VDs from almost all provinces in China, and the prevalence of turnover intention among VDs in China was as high as 44.1% [95% confidence interval (CI): 34.1–54.2], which was two to four times that of primary health workers in high-income countries, but not much different from some developing countries. Simultaneously, VDs with the highest risk of turnover intention were men [odds ratio (OR): 1.22 (1.05–1.43)], those with a monthly income below USD 163.4 [OR: 0.88 (0.78–0.98)], those with a high educational level [OR: 0.88 (0.78–0.98)], and those <40 years old [OR: 1.27 (1.16–1.40)]. Similarly, the detection rate of job burnout toward them was 59.8% (95% CI: 38.7–79.1) with the MBI-GS score being 44.44 (95% CI: 37.02–51.86) in a total of 90, while the detection rate of job burnout in moderate and above almost reached 20%. The most significant contributor that affects job burnout was low personal accomplishment (LPA), and the detection rate for moderate and higher severity was 65.2% (95% CI: 58.7–71.7).ConclusionAttention should be paid to the high turnover intention and severe job burnout of primary health workers in rural areas of developing countries, and targeted measures should be taken to improve the situation. Health policymakers should increase financial subsidies for VDs, set a reasonable workload, improve various health policies such as pension insurance for VDs, and encourage “targeted training” for medical students to enrich and expand their team.Systematic review registrationhttps://www.crd.york.ac.uk/PROSPERO/, identifier: CRD42021289139.

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“…Organizational support plays an important role in the work motivation of health workers (Sapkota et al., 2021 ). Support from medical institutions decreases the intention to resign (Kusui et al., 2017 ), and supportive managers have a positive effect on the emotional status of health professionals (Greenberg et al., 2020 ). The adaptation process of nurses after COVID‐19 quarantine is related to their psychological health, and emotional and institutional support should be given during this process.…”

Section: Discussionmentioning

confidence: 99%

Experiences of health professionals diagnosed with COVID‐19 in coping with the disease

Boyacıoğlu

Temel

2022

International Nursing Review

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Aim This study evaluates the experiences of health professionals diagnosed with Coronavirus Disease 2019 (COVID‐19) in coping with the disease. Background During the COVID‐19 pandemic, health professionals faced various physical and psychological difficulties. Many of them were also infected with COVID‐19. Methods This study used a descriptive phenomenological approach and was conducted between May and June 2020. The participants were 24 health professionals who were diagnosed with COVID‐19. Data were collected by phone using semistructured and in‐depth interviews. Data were analyzed using Colaizzi's seven‐step method with the support of MAXQDA software. Results After the data analysis, the primary codes were extracted, and subthemes were created by categorizing these codes. The subthemes were organized, and themes were created. From the perspective of the participants, four main themes emerged: effects of the disease process on the participants, feelings of the disease process, differences in being infected with COVID‐19 as a health professional, and ways to cope with the disease. Conclusion The reactions of the people around them, their feelings and experiences, and their environmental and institutional support systems affected the ways health professionals coped with COVID‐19. Implications for health policy and nursing Health managers should provide medical, psychosocial, and legal resources as soon as possible so that health professionals diagnosed with COVID‐19 can receive the treatment and care that they need. COVID‐19 should be considered an occupational disease by health professionals all over the world.

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Worker resignation due to patient nuisance in hospitals: Determinants and prevention

Cited by 4 publications

References 21 publications

How workplace violence correlates turnover intention among Chinese health care workers in COVID‐19 context: The mediating role of perceived social support and mental health

How workplace violence correlates turnover intention among Chinese health care workers in COVID‐19 context: The mediating role of perceived social support and mental health

Village doctors' dilemma in China: A systematic evaluation of job burnout and turnover intention

Experiences of health professionals diagnosed with COVID‐19 in coping with the disease

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