Work–family conflict and job satisfaction among construction professionals: the mediating role of emotional exhaustion

Abstract

Purpose Work–family conflict plays a vital role in employees’ work-related satisfaction and emotional exhaustion measures. Yet, the theoretical interrelationship between work–family conflict, emotional exhaustion and job satisfaction has not been fully explored in the construction literature. Hence, this study aims to assess emotional exhaustion’s mediating role in the relationship between work–family conflict and job satisfaction of the construction professionals. Design/methodology/approach Data were gathered from a cross-sectional survey of 308 project-level construction professionals in Sri Lanka. A confirmatory factor analysis followed by three structural equation models was used in analyzing the research hypotheses. Findings The results support the mediation model of emotional exhaustion, in which the emotional exhaustion fully mediated the relationship between work–family conflict and job satisfaction. Hence, the authors concluded that a higher level of work–family conflict would directly contribute to a greater degree of emotional exhaustion, which in turn lessens the job satisfaction of the project employees. Originality/value In identifying how work–family conflict, emotional exhaustion and job satisfaction are linked together, the present study added the mediating role of emotional exhaustion to the previous empirical research on the relationship between work–family conflict and job satisfaction in the context of the construction industry.

Examining the Relationships Between Frontline Bank Employees’ Job Demands and Job Satisfaction: A Mediated Moderation Model

“…Theoretically, this research extends the previous findings (e.g., Chen & Chen, 2018;Choi et al, 2019;Dodanwala & Shrestha, 2021;Lee & Han, 2020;Nauman et al, 2019;Park et al, 2020;Rahman & Ali, 2021;Wang et al, 2021) as follows. Our empirical analysis examines the question of whether the existence of emotionally intelligent employees is conducive to buffering the negative effects of job demands (i.e., job stress) perceived by frontline bank employees, and job burnout (i.e., emotional exhaustion), while improving and enhancing employees' satisfaction with their jobs.…”

“…Second, despite the agreement that “no construct in all of organizational research has been studied more than job satisfaction” (Miao et al, 2016, p. 13) and that job burnout is the central pathogenic health indicator within the JD-R model (Bakker & Demerouti, 2017; Bakker & de Vries, 2021; Crawford et al, 2010; Demerouti & Bakker, 2011; Demerouti et al, 2021), to the best of our knowledge researchers have not yet addressed the indirect effect of emotional exhaustion through which job stress and WFC influence job satisfaction (e.g., Dodanwala & Shrestha, 2021; Islam et al, 2020; Park et al, 2020; Rahman & Ali, 2021; Zhao et al, 2019). The present study contributes by considering the mediating role of job burnout (emotional exhaustion) that sits within the JD-R model to enlighten the relationship between job demands (i.e., job stress and WFC) and job satisfaction.…”

The mediating role of work–family conflict on role overload and job stress linkage

“…, 2018; Nart and Batur, 2014; Pal and Saksvik, 2008; Singh and Nayak, 2015; Vickovic and Morrow, 2020). Work and family are among the essential life domains, and balance between these two domains is crucial for long-term stability (Dodanwala and Shrestha, 2021). The recognition of these two aspects of life has motivated scientists to investigate the antecedents of work–family conflict, in which the recent literature spurred role overload to be an essential precursor of work–family conflict (Ahuja et al.…”

The mediating role of job stress on the relationship between job satisfaction facets and turnover intention of the construction professionals

“…The construction organizations faced a challenge to maintain a competitive workforce in order to perform well in the industry (Marzuki et al , 2012). In order to overcome this challenge, surveys were developed to identify the areas that need to be improved in the construction working environment (Dodanwala and Shrestha, 2021), where job satisfaction has emerged as the main focus (Marzuki et al , 2012; Rowings et al , 1996). This is because job satisfaction is one of the major factors influencing construction professionals’ productivity and turnover (Djastuti, 2015; Kazaz et al , 2008; Wang et al , 2020).…”