Work experience on algorithm-based platforms: The bright and dark sides of turking

Orhan, Mehmet; Khelladi, Insaf; Castellano, Sylvaine; Singh, Sanjay

doi:10.1016/j.techfore.2022.121907

Cited by 7 publications

(7 citation statements)

References 50 publications

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“…The web capabilities allow greater customer interactions and facilitate the international business of INVs and exporting firms [77]. The web-based capabilities help obtain market information via interaction [22], which helps firms match the market offerings at a low cost [78]. Website capabilities are critical for resource-constrained internationalizing SMEs as these capabilities facilitate their foreign market entry and allow them to showcase offerings to foreign customers [78].…”

Section: Mediating Role Of Strategic Agilitymentioning

confidence: 99%

“…In contrast, web capability is defined as the ability to publish, interact and improve the processes for foreign customers [20]. Recent studies have examined the role of platform capabilities in value creation activities, such as live-streaming platforms [21] and micro-tasking [22]. Despite the relevance of web and platform capabilities for effective cross-border operations [2], their influence on digital BMI has largely remained ignored.…”

Section: Introductionmentioning

confidence: 99%

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Examining the Microfoundations for Digital Business Model Innovation of Developing Markets International New Ventures (2023)

Zahoor,

Khan,

Shamim

et al. 2024

IEEE Trans. Eng. Manage.

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This paper explores micro-foundations for digital business model innovation. This is pertinent because little is known regarding how decision-makers manage the digitalization processes that require business model innovation. Building on dynamic capability and upper echelon theories, this paper sheds light on the dynamic capability driven antecedents of the digital business model innovation of developing market international new ventures (INVs). Using survey data from 145 Pakistani INV, the study reports that internet capabilities (platform and web capabilities) positively influence digital business model innovation. The direct influences are mediated by strategic agility and moderated by the functional diversity of the top management team (TMT). The influence of strategic agility on the digital business innovation model is also positively moderated by TMT's functional diversity. The findings contribute to the nascent literature on antecedents for the digital business model innovation in an under-explored context of developing market INVs. Practical and policy related implications are also discussed.

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Section: Mediating Role Of Strategic Agilitymentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Examining the Microfoundations for Digital Business Model Innovation of Developing Markets International New Ventures (2023)

Zahoor,

Khan,

Shamim

et al. 2024

IEEE Trans. Eng. Manage.

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show abstract

“…Firstly, digital labour has transformed the nature of work, making it more flexible, mobile and independent of time and location. Digital labour has also created new job opportunities and led to the emergence of new forms of work, such as gig work, remote work and telecommuting (Demirel et al , 2021; Orhan et al , 2022). However, this type of employment generation does not necessarily translate into the creation of good quality employment that progresses towards decent work in the economy, as proposed by the International Labour Organization (ILO).…”

Section: Implications Of the Studymentioning

confidence: 99%

Digital labour: a systematic literature review and bibliometric analysis

Goel,

Unny,

Shome

et al. 2023

IJOA

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Purpose This study aims to conduct a systematic literature review and bibliometric analysis on the topic of digital labour. The study also identifies the future research directions for the topic. Design/methodology/approach In total, 118 research papers were identified and reviewed from 11 established research databases and A*, A and B category journals from the ABDC journal list. The papers covered a timespan between 2006 and 2023. Bibliometric analysis was conducted to identify key research hotspots. Findings The emergent themes and associated sub-themes related to digital labour were identified from the literature. The paper found three significant themes that include digital labour platform, gig economy and productivity. This study also acts as a platform to initiate further research in this field for academicians, scholars, industry practitioners and policymakers. The future research scope in the topic is also presented. Originality/value The present study is unique in its nature as it approaches the topic of digital labour from all relevant perspectives.

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“…Therefore, frequently experiencing sudden and radical changes is bound to challenge cognitive processes and resulting psychological states. Whether this results in more self-fulfillment or stress depends on how well those challenges are integrated into an intrinsic drive for growth and autonomy or translated into extrinsic, overloading pressure [8][9][10], which in turn is contingent upon the individual's psychological safety, resilience, and life circumstances [see 11 ,12].…”

Section: Introductionmentioning

confidence: 99%

The blessing and curse of “no strings attached”: An automated literature analysis of psychological health and non-attachmental work in the digitalization era

Rashid,

Möckel,

Bohn

2024

PLoS ONE

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Amidst tremendous changes in the worlds of work in light of digitalization, non-attachmental work designs, where individuals gain income without being bound by a fixed administrative attachment to an employer, hold promises of self-actualization along with threats of insecurity. Today’s technology boom and the consequent flexibility and uncertainty it brings into workers’ lives may translate into inspiring growth opportunities or overloading pressure, contingent upon mental health and wellbeing impacts. This paper first provides a conceptualization of the non-attachmental work designs of the 21st century, before proceeding to an extensive mapping of literature at their intersection with psychological health. This involves a machine-learning-driven review of 1094 scientific articles using topic modeling, combined with in-depth manual content analyses and inductive-deductive cycles of pattern discovery and category building. The resulting scholarly blueprint reveals several tendencies, including a prevalence of positive psychology concepts in research on work designs with high levels of autonomy and control, contrasted with narratives of disempowerment in service- and task-based work. We note that some psychological health issues are researched with respect to specific work designs but not others, for instance neurodiversity and the role of gender in ownership-based work, self-image and digital addiction in content-based work, and ratings-induced anxiety in platform-mediated task-based work. We also find a heavy representation of ‘heroic’ entrepreneurs, quantitative methods, and western contexts in addition to a surprising dearth of analyses on the roles of policy and technological interventions. The results are positioned to guide academics, decision-makers, technologists, and workers in the pursuit of healthier work designs for a more sustainable future.

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Work experience on algorithm-based platforms: The bright and dark sides of turking

Cited by 7 publications

References 50 publications

Examining the Microfoundations for Digital Business Model Innovation of Developing Markets International New Ventures (2023)

Examining the Microfoundations for Digital Business Model Innovation of Developing Markets International New Ventures (2023)

Digital labour: a systematic literature review and bibliometric analysis

The blessing and curse of “no strings attached”: An automated literature analysis of psychological health and non-attachmental work in the digitalization era

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