Work Coordination as a Social Interaction Process in Nursing Staff Meetings

Pennanen, Eveliina; Mikkola, Leena

doi:10.19154/njwls.v6i2.4970

Cited by 4 publications

(3 citation statements)

References 33 publications

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“…Emphasizing 'bad fit' evaluations of employees will likely not promote the psychological safety (Edmondson 1999) conducive to proactive ways of enriching situational judgment for all employees. As a result, organizational coordination of work will likely suffer (Pennanen & Mikkola 2016).…”

Section: Discussionmentioning

confidence: 99%

To See or Not to See: Importance of Sensemaking in Employee Self-direction

Bäcklander

2019

NJWLS

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Being self-directed is one of the most sought-after employee attributes. The present study examines managers' approaches to and conceptualization of employee self-directedness through semi-structured interviews with 13 managers from five companies in the Stockholm area. Analysis suggests two different emphases in trying to increase self-direction, with differing underlying assumptions: an evaluation emphasis where self-direction is conceptualized as an inherent property of the individual, and a cultivation emphasis suggesting a more interactionist perspective of selfdirection as an emergent behavior based on the interaction of individual and situational characteristics. Further, a 'seeing work'-skill emerged in all interviews, implicating situational judgment and attention as core to what is ultimately seen as successful self-direction. Managers with a cultivation emphasis mentioned as viable tactics those focused on supporting sensemaking and thus enriching the working situation to enable better discretionary situational judgments. KEYWORDS Implicit follower theories / knowledge work / proactive behavior / self-direction / selfleadership / sensemaking / Sweden / ICT industry / thematic analysis

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Section: Discussionmentioning

confidence: 99%

To See or Not to See: Importance of Sensemaking in Employee Self-direction

Bäcklander

2019

NJWLS

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“…Yet, only few intervention studies discuss the causes of differences between subgroup in how the participants' job control is affected by the intervention (e.g., Tsutsumi et al 2009). Second, the trajectory of group discussions is not simply a product of the attitudes or perceptions held by the individual participants; rather, it evolves, in discussion, on a turn-by-turn basis, with even single comments occasionally having a profound effect on the outcomes of the discussion (Boden 1994;Pennanen & Mikkola 2016). Thus, to understand how participatory processes lead to changes for the participants and the workplace, it is necessary to attend to the participants' interactions.…”

Section: Participatory Organizational-level Interventions and Job Conmentioning

confidence: 99%

Reconceptualizing Job Control in Participatory Interventions – Collective Sensemaking as a Missing Link

Olsen¹,

Wåhlin-Jacobsen²,

Abildgaard³

2020

NJWLS

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Participatory organizational-level interventions where employees are invited to voice suggestions for improving the work environment have been claimed to increase job control. However, empirical studies suggest that the relationship is conditional, and the underlying mechanisms are not well understood. To further our understanding, we highlight various weaknesses in current individuallevel conceptualizations of job control and argue that employees’ collective sensemaking relating to their job control is an important, yet overlooked factor. To demonstrate the principles of this sensemaking and how it shapes the participants’ engagement in the intervention, we analyze interactional data from an intervention with blue-collar employees. Based on this analysis, we discuss the implications of adopting a sensemaking perspective for research and practice.

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“…Gemensamma rutiner för distansarbete, liksom tidigare vana hos de anställda, saknades dock i de flesta organisationer. Höga krav kom därför att ställas på de anställda, både för att snabbt finna fungerande sätt att genomföra sina arbetsuppgifter på och för att ta ansvar för att upprätthålla relationer med kollegorna på distans (Charalampous m.fl., 2019;Pennanen & Mikkola, 2016;van der Lippe & Lippényi, 2019).…”

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Urholkade sociala relationer i distansarbete under coronapandemin

Espersson

Lidén

Westrup

2023

A&A

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Denna artikel har som syfte att förstå hur anställda upplever att relationerna till kollegorna förändrades när de blev förhindrade att mötas fysiskt i det påtvingade distansarbetet under coronapandemin. Studien baseras på djupintervjuer med anställda inom kunskapsintensiva yrken. Resultatet visar på (i) färre kontakter, (ii) minskad tillgänglighet och (iii) försvagad dynamik mellan kollegor. Slutsatsen som dras är att de som arbetade på distans under coronapandemin, inte inkluderade ansvar för de sociala relationerna i sina arbetsuppgifter och att de därför inte särskilt engagerade sig för att upprätthålla dem.

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Work Coordination as a Social Interaction Process in Nursing Staff Meetings

Abstract: KEY WORDS Interpersonal communication / nurses / social interaction / work coordination / work quality

Cited by 4 publications

References 33 publications

To See or Not to See: Importance of Sensemaking in Employee Self-direction

To See or Not to See: Importance of Sensemaking in Employee Self-direction

Reconceptualizing Job Control in Participatory Interventions – Collective Sensemaking as a Missing Link

Urholkade sociala relationer i distansarbete under coronapandemin

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