Willingness to pay for improving service quality in a multimodal area

dell’Olio, Luigi; Ibeas, Ángel; Cecín, Patricia; Dell’Olio, Francesco

doi:10.1016/j.trc.2011.06.004

Cited by 54 publications

(18 citation statements)

References 11 publications

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“…For willingness to pay for a cultural good, see [24]. For willingness to pay for quality improvement in different sectors (e.g., public services), see [36,37]. (H3) Perception of the cultural and traditional dimension of the event What is your opinion on "La Notte della Taranta" Festival?…”

Section: Methodsmentioning

confidence: 99%

Privatization of a Tourism Event: Do Attendees Perceive it as a Risky Cultural Lottery?

et al. 2019

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Individuals might have different views about the benefits and the costs of privatizing a cultural event. On the one hand, privatization may increase the quality of the event due to expanding investments. On the other hand, it may lead to the dissipation of important cultural and traditional connotations. Since benefits and costs are uncertain, we frame an individual's choice regarding privatization as a lottery choice, where risk aversion and other individual traits play a role. We empirically investigate attendees' preferences for privatizing a mass gathering festival in Italy. The festival is attended by almost 100,000 tourists each year. Over a three-year period, we collected a large dataset of survey questions. We find that willingness to accept privatization is decreasing in tourists' risk aversion, while it is increasing in their sensitivity to the festival's quality. Cultural tourists perceive a higher risk of commodification in the case of privatization. Authenticity-seeking tourists act as gatekeepers of the genuine roots of local traditions. They demand original values, ultimately contributing to the festival's cultural sustainability. The purpose of attracting visitors is in fact commonly assumed to alter local culture, resulting in a staged authenticity; and privatization of cultural goods is often associated with commodification.

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Section: Methodsmentioning

confidence: 99%

Privatization of a Tourism Event: Do Attendees Perceive it as a Risky Cultural Lottery?

et al. 2019

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“…Thus, to demonstrate the viability of the results, a model will be required, which is out of the scope of this project. The quality requirements of citizens regarding their transport mode have also been recorded to differ depending on trip type (Anable and Gatersleben, 2005;Passenger Focus, 2012), citizen gender (dell'Olio et al, 2011b;Rojo et al, 2012), citizen income level (dell'Olio et al, 2011b) and citizen age (De Witte et al, 2006). This highlights the problematic nature of focussing upon a specific demographic, demonstrating the need to apply a holistic approach when attempting to effect modal shift.…”

Section: Comparison Of Different Studiesmentioning

confidence: 99%

Challenges and opportunities in developing urban modal shift

Batty

Palacín

González-Gil

2015

Travel Behaviour and Society

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Agriculture and Engineering, Newcastle upon Tyne NE1 7RU, UK * Contact: paul.batty2@ncl.ac.uk; +44 (0) 191 208 8657 Abstract Continued urbanisation, and the resultant increase in urban trips, presents one of the greatest challenges to the environmental, economic and social sustainability of society. Given that the modal split between transport modes has remained relatively unaltered in recent decades, this suggests that the levels of private car usage will lead to even greater levels of congestion and air pollution in urban areas. Therefore, a modal shift from private to public transport needs to be effected with urgency. However, whilst in theory this could be achieved with relative ease, numerous societal, political and economic barriers have thus far prevented such a shift from occurring. These have been analysed in detail, using a holistic approach which simultaneously considers all stakeholder needs. Recognising that traveller opinions and requirements are fundamental in effecting modal shift measures, the effects of public transport quality attributes on encouraging modal shift are discussed, accompanied by an updated version of the UK Department for Transport's hierarchy of public transport needs. This investigation then proceeds to analyse the effectiveness of methods to control urban car usage, before discussing solutions to address the barriers to a notable, successful modal shift, including guidance on how to design modal shift programmes. This paper provides useful and insightful guidance for all those involved in attempting to evoke sustainable mobility through a modal shift to public transport systems.2

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“…Increased travel speed and reduced delay for a particular mode tends to attract travel from other modes on a corridor (Dell'Olio et al 2011a, 2011b. In Table 3 and Figure 4a, 4b, for each km/h added to bus speed, taxi ridership shifted from transit would drop 0.443; increasing irregularity of bus speed by 10% was associated with a 1.741 increase in taxi ridership.…”

Section: Bus Speed Headway and Stoppage Timementioning

confidence: 96%

“…The quality of the information available to passengers about aspects of their journeys (times, frequencies, delays, etc.) is the most important attribute to affect users' willingness to pay for improving quality of service (Dell'Olio et al 2011b). This means when bus reliability decreases under congestion, passengers start to feel difficult to get regular schedules or other information of bus operation, the willingness to pay for better service will go up.…”

Section: Introductionmentioning

confidence: 99%

Assessing Effects of Bus Service Quality on Passengers’ Taxi-Hiring Behavior

Wang

Peng

et al. 2018

Transport

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Abstract.Due to low quality of bus service in a congested road network, some bus-waiting travelers would take taxis instead in order to save time or get to their destinations on time. However, the correlation between bus service quality and passengers' taxi-hiring behavior is essentially unknown. This paper aims to assess the effects of bus service quality on taxi-hiring behavior based on historical data from the Global Position Systems (GPS) equipped buses and taxis in the city of Shenzhen, China. The taxi-hiring behavior is captured by analyzing the taxi-data, such as the origins of passenger pick-up, destinations of passengers drop-off, and taxi paths from the taxi movement data. The quality of bus service is assessed based on the bus location information. Parametric, semiparametric and nonparametric models are developed to explore the effects of bus service quality on taxi-hiring behavior. The results indicate that bus speed, headway and stoppage time are the core factors affecting passengers' taxi-hiring behavior. Availability of metro, time of the day and bus route directions are the secondary important factors. This study shows that when buses run with relatively low and stable speed, taxi-hiring behavior is sensitive to the slight change of bus speed. More passengers would like to take taxis when bus speed starts to decline, or speed or stoppage time of buses tends to be irregular. However, the effects of bus headway on taxi-hiring behavior are more complicated. A specific turning point (coefficient of variability of mean headway ≈ 0.7) in the relationship between taxi-hiring behavior and bus headway is shown in this paper. Based on data mining and model development, this research presents details on attributes of bus service that drive passengers to switch to taxis and how changes in those attributes encourage modal shift from buses to taxis.

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Willingness to pay for improving service quality in a multimodal area

Cited by 54 publications

References 11 publications

Privatization of a Tourism Event: Do Attendees Perceive it as a Risky Cultural Lottery?

Privatization of a Tourism Event: Do Attendees Perceive it as a Risky Cultural Lottery?

Challenges and opportunities in developing urban modal shift

Assessing Effects of Bus Service Quality on Passengers’ Taxi-Hiring Behavior

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