Will telemedicine survive after COVID-19?

Brunet, F.; Malas, Kathy; Desrosiers, Marie-Ève

doi:10.1177/08404704211031264

Cited by 10 publications

(28 citation statements)

References 14 publications

(16 reference statements)

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“…Canada’s digital communication infrastructure is extensive, but limited cellular network coverage and internet bandwidth were barriers for virtual care in rural and remote areas, 2 , 11 , 14 , 28 , 35 although a study of the Ontario Telemedicine Network found that only 0.2% of visits using that system were missed due to technical difficulties. 18 Poor interoperability between EHR systems can also be a barrier to virtual care.…”

Section: Barriers To Virtual Healthcare Adoptionmentioning

confidence: 99%

Virtual care and the influence of a pandemic: Necessary policy shifts to drive digital innovation in healthcare

Patterson

Roddick

Pollack

et al. 2022

Healthc Manage Forum

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The potential for virtual healthcare to improve access to primary care services in Canada has long been a topic of discussion; however, implementation has been slow despite growing interest among the public. Non-essential service lockdowns implemented in 2020 in response to the COVID-19 pandemic catalyzed rapid and widespread uptake of virtual healthcare delivery. It is important to consider how to maintain equitable access to virtual care following the pandemic. We conducted a narrative scoping review to understand barriers related to the sustained adoption of virtual primary care delivery in Canada. Barriers at the system, healthcare provider, and patient levels were related to digital health infrastructure, and the regulatory environment governing virtual care provision and remuneration for healthcare professionals. The article identifies areas where policy shifts by health system leaders could sustain the longer-term availability of Canadian virtual care services.

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Section: Barriers To Virtual Healthcare Adoptionmentioning

confidence: 99%

Virtual care and the influence of a pandemic: Necessary policy shifts to drive digital innovation in healthcare

Patterson

Roddick

Pollack

et al. 2022

Healthc Manage Forum

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show abstract

“…At the onset of COVID-19, healthcare professionals and service providers quickly incorporated existing technologies and platforms to deliver care and home monitoring to manage risks of COVID-19 transmission associated with in-person interactions 1,[13][14][15] . Although telehealth (or telemedicine and telerehabilitation) sites have been in place for over two decades in Canada, virtual interactions became a preferred replacement for in-person medical appointments which became less feasible.…”

Section: Technology Adoption In Healthcarementioning

confidence: 99%

Technology adoption and diffusion in healthcare at onset of COVID-19 and beyond

Liu

Miguel-Cruz

2022

Healthc Manage Forum

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This article presents an overview of the effects of the COVID-19 pandemic on the adoption and diffusion of technologies including within healthcare. Consumer technologies have been rapidly applied to mitigate negative health impacts such as social isolation, or to monitor the health and function of family members separated by quarantine. As the lines between consumer technologies and professional health technologies blur, there is an opportunity to examine the outcomes of accessible and familiar technologies used by consumers. The rapid diffusion of technology uptake challenges traditional frameworks that describe technology acceptance and adoption. There is an opportunity to understand the impact of experience of use and involuntariness on technology diffusion. Beyond the onset of the pandemic, the management of post-COVID syndrome, which some see as the next public health crisis, is an opportunity to accelerate the diffusion of home monitoring technologies already benefiting people living with other chronic health conditions.

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“…Telephone consultations are now reimbursed even if they are excluded from the definition of telehealth in the 2005 Act on health services and social services (LSSSS) (4,5). Procurement processes have been adapted and revised to accelerate the deployment of telehealth technologies in health organizations (22). The expenses inherent in the use of the technology were also largely covered by the MSSS (23,24).…”

Section: The Pandemic As a Catalyst For A "Not So Quiet" Revolution In Quebecmentioning

confidence: 99%

“…The expenses inherent in the use of the technology were also largely covered by the MSSS (23,24). Furthermore, Health Canada (the Canadian federal ministry of health) has accelerated the process of conformity assessment of technologies submitted by industry and their approval (22).…”

Section: The Pandemic As a Catalyst For A "Not So Quiet" Revolution In Quebecmentioning

confidence: 99%

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A “Not So Quiet” Revolution: Systemic Benefits and Challenges of Telehealth in the Context of COVID-19 in Quebec (Canada)

Alami

Lehoux

Attieh

et al. 2021

Front. Digit. Health

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The COVID-19 pandemic has had a major impact on health and social service systems (HSSS) worldwide. It has put tremendous pressure on these systems, threatening access, continuity, and the quality of patient care and services. In Quebec (Canada), the delivery of care and services has radically changed in a short period of time. During the pandemic, telehealth has been widely deployed and used, notwithstanding the decades-long challenges of integrating this service modality into the Quebec HSSS. Adopting a narrative-integrative approach, this article describes and discusses Quebec's experience with the deployment and utilization of telehealth in the context of COVID-19. Firstly, we introduced the achievements and benefits made with the use of telehealth. Secondly, we discussed the challenges and concerns that were revealed or accentuated by the sanitary crisis, such as: (1) training and information; (2) professional and organizational issues; (3) quality of services and patient satisfaction; (4) cost, remuneration, and funding; (5) technology and infrastructure; (6) the emergence of private telehealth platforms in a public HSSS; (7) digital divide and equity; and (8) legal and regulatory issues. Finally, the article presents recommendations to guide future research, policies and actions for a successful integration of telehealth in the Quebec HSSS as well as in jurisdictions and countries facing comparable challenges.

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Will telemedicine survive after COVID-19?

Cited by 10 publications

References 14 publications

Virtual care and the influence of a pandemic: Necessary policy shifts to drive digital innovation in healthcare

Virtual care and the influence of a pandemic: Necessary policy shifts to drive digital innovation in healthcare

Technology adoption and diffusion in healthcare at onset of COVID-19 and beyond

A “Not So Quiet” Revolution: Systemic Benefits and Challenges of Telehealth in the Context of COVID-19 in Quebec (Canada)

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