Wiki deployment in corporate settings

Arazy, Ofer; Gellatly, Ian R.; Jang, Soobaek; Patterson, Raymond A.

doi:10.1109/mts.2009.932804

Cited by 51 publications

(39 citation statements)

References 7 publications

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“…Prasarnphanich and Wagner (2009a) argued that wiki technology mobilizes participants with a wide range of interests and motivations. More specifically, Arazy et al (2009) addressed the usefulness of wikis in corporate settings where the participant population is smaller and less diverse than in other wikis like Wikipedia. They analyzed the reasons of success of wikis at IBM, and the motivations for participation in these wikis.…”

Section: Contribution Motivationmentioning

confidence: 99%

The People’s Encyclopedia Under the Gaze of the Sages: A Systematic Review of Scholarly Research on Wikipedia

et al. 2012

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Wikipedia has become one of the ten most visited sites on the Web, and the world's leading source of Web reference information. Its rapid success has inspired hundreds of scholars from various disciplines to study its content, communication and community dynamics from various perspectives. This article presents a systematic review of scholarly research on Wikipedia. We describe our detailed, rigorous methodology for identifying over 450 scholarly studies of Wikipedia. We present the WikiLit website (http://wikilit.referata.com), where most of the papers reviewed here are described in detail. In the major section of this article, we then categorize and summarize the studies. An appendix features an extensive list of resources useful for Wikipedia researchers.

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Section: Contribution Motivationmentioning

confidence: 99%

The People’s Encyclopedia Under the Gaze of the Sages: A Systematic Review of Scholarly Research on Wikipedia

et al. 2012

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“…The affordance of editability, such as implemented in open-editing and consensus-seeking structures in social technologies, thereby not only facilitates employees to edit, revise, and alter organizational content, but also considerably enhance the quality of shared information (Arazy et al, 2009).…”

Section: An Affordance Perspective On Social Technologiesmentioning

confidence: 99%

“…The applications of ESS range from the business-related use of social networks (Trier and Richter, 2015), blogs/microblogs (Zhao and Rosson, 2009;Zhang et al, 2010), and wikis for communicating and interaction with internal and external stakeholders of the company (Arazy et al, 2009;McAfee, 2009), to more specialized applications that attempt to leverage the newly available information from social technologies within traditional ES environments in order to improve service delivery efficiency, reputation, credibility, and consumer trust (Wang et al, 2007).…”

mentioning

confidence: 99%

Are business users social? A design experiment exploring information sharing in enterprise social systems

Mettler

Winter

2016

Journal of Information Technology

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In recent years, social technology has changed the ways people collaborate and communicate. With the blurring boundaries between work and personal life, business software vendors have begun to deliberate on the possibilities for enhancing the rather rigid and impersonal structures in enterprise systems (ES) by integrating social features. In doing so, they frequently assume that business users share the same interaction patterns as private users. In this paper, we challenge this belief and explore the factors that stimulate business users to share information in ES environments. By means of a design experiment, we show different use scenarios and explore business users' attitudes toward open and unconditional information sharing in ES. Our results demonstrate that business users are less 'social' and that applying social features in ES is highly context dependent. Based on these findings, we offer recommendations for software vendors and researchers who are interested in the social enhancements of ES.

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“…A wiki is a set of linked Web pages that are created incrementally by a group of collaborating users [30]. Wikis are similar to discussion forums and blogs in some ways because the most recent version reflects the cumulative contributions of all authors [32]. Wikis also allows users to see a history of changes, and if needed, it has the ability to revert pages to previous versions.…”

Section: ) Wikismentioning

confidence: 99%

Social Computing: The Impact on Cultural Behavior

Almudawi¹

2016

ijacsa

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Abstract-Social computing continues to become more and more popular and has impacted cultural behavior. While cultural behavior affects the way an individual do social computing, Hofstede's theory is still prevalent. The results of this literature review suggest that, at least for several cultural dimensions, some adjustments may be required to reflect current time and the recognition of the role of technology nowadays. Thus, today, social computing has evolved into continuous communication and interaction of many culturally diverse users.

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Wiki deployment in corporate settings

Cited by 51 publications

References 7 publications

The People’s Encyclopedia Under the Gaze of the Sages: A Systematic Review of Scholarly Research on Wikipedia

The People’s Encyclopedia Under the Gaze of the Sages: A Systematic Review of Scholarly Research on Wikipedia

Are business users social? A design experiment exploring information sharing in enterprise social systems

Social Computing: The Impact on Cultural Behavior

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