Wie digital sind Coaches? Eine Analyse des (zukünftigen) Nutzungsverhaltens von Coaches hinsichtlich digitaler Plattformen und Tools im Coaching

Barth, Henrike; Bachmann, Thomas

doi:10.1007/s11613-019-00615-w

Cited by 4 publications

(1 citation statement)

References 15 publications

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“…Besides working with clients, coaches can also use AI for their own personal development, as AI will at some point acquire more coaching experience than human coaches can gather in a lifetime. However, coaches are reluctant to use digital tools in their practice and only use it when their clients demand it and not out of conviction (Barth & Bachmann, 2019). Our findings imply that coaches should take the opportunity to integrate their knowledge and experience into this new technology, so that it becomes a partner and not a threat to them.…”

Section: Capabilities Of Ai Coaching Along the Coaching Process And Rmentioning

confidence: 99%

Coaching With Artificial Intelligence: Concepts and Capabilities

Graßmann¹,

Schermuly

2020

Human Resource Development Review

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Artificial intelligence (AI) has brought rapid innovations in recent years, transforming both business and society. This paper offers a new perspective on whether, and how, AI can be employed in coaching as a key HRD tool. We provide a definition of the concept of AI coaching and differentiate it from related concepts. We also challenge the assumption that AI coaching is feasible by challenging its capability to lead through a systematic coaching process and to establish a working alliance to clients. Based on these evaluations, AI coaching seems to encounter the greatest difficulties in the clients’ problem identification and in delivering individual feedback, which may limit its effectiveness. However, AI generally appears capable of guiding clients through many steps in the coaching process and establishing working alliances. We offer specific recommendations for HRD professionals and organizations, coaches, and developers of AI coaching programs on how AI coaching can contribute to enhance coaching practice. Combined with its lower costs and wider target group, AI coaching will likely transform the coaching profession and provide a future HRD tool.

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Section: Capabilities Of Ai Coaching Along the Coaching Process And Rmentioning

confidence: 99%