Why Social Interaction and Good Communication in Academic Libraries Matters

Abstract

In these times of extraordinary development in information and communication technologies (ICT) many new tools and services, and traditional tools, such as the catalog, could be developed or enhanced by librarians to effectively support the academic community in teaching and learning. This paper will discuss how social interaction between technical and public service librarians could enhance library services to the academic faculty and students during these demanding times of technologies and information overload. The paper will also point out that the team approach to library services can improve social interaction between librarians when the perpetuation of the traditional academic organizational model is not efficient enough for the faculty and students' need-driven use of information. Rapid changes resulting from ICT demand constant social interaction that would be facilitated by establishing working teams for specific tasks.

An Exploration of the Working Relationship between Systems/IT and Reference/Information Services Staff in an Academic Library Setting

“…Jankowska and Marshall observe the broader working relationships between public service and technical service librarians. 35 Their perspective is transferable to the divide between librarians and IT workers. Interaction between working groups can be accomplished through formal structures such as combined meetings and training sessions as well as through organization-wide e-mail.…”

Toplumsal İletişim Bağlamında Kütüphaneler: Kavramsal Bir Değerlendirme

“…• Kütüphanelerde yeni medya araçlarının kullanımı, Farkas (2007), McIntyre ve Nicolle (2008), Nielsen, (2009, Costello ve Bosque (2010), Rodriguez (2010), Grgic (2013). • Kütüphane içinde ve dışında gerçekleşen iletişim, Jankowska ve Marshall (2004), Li (2006), Brophy (2007), Parrott (2016), Drivas, Sakas ve Giannakopoulos (2016). • Kütüphanelerde etkin iletişim Gould (2009), iletişim modelinin kütüphaneye uygulanması Afolabi (1993), kütüphane web sayfası aracılığıyla karşılıklı iletişim Agyemang, Boateng ve Dzandu (2015), kütüphane değerlerini iletişim yoluyla aktarma Walter (2018) gibi çalışmalar bulunmaktadır.…”