“Why People Gotta be so Judgy?”: The Importance of Agency-Wide, Non-judgmental Approach to Client Care

Branson, Dana C.; Martin, Jocelyn S.; Westbrook, Olivia E.; Ketcherside, River J.; Bradley, Christopher S.

doi:10.1080/07347324.2021.1955641

Cited by 2 publications

(1 citation statement)

References 56 publications

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“…A non-judgmental approach to healthcare connotes openness and agreeableness toward clients and patients despite differences in health status, background and personal experience, culture, and perspective ( Branson et al, 2022 ). This approach is crucial for effective healthcare ( Koh, 1999 ; Branson et al, 2022 ). It emerged that a non-judgmental approach is important in boosting COVID-19 vaccine confidence.…”

Section: Resultsmentioning

confidence: 99%

UK ethnic minority healthcare workers’ perspectives on COVID-19 vaccine hesitancy in the UK ethnic minority community: A qualitative study

et al. 2022

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BackgroundThe experiences of UK ethnic minority (UKEM) healthcare workers are crucial to ameliorating the disproportionate COVID-19 infection rate and outcomes in the UKEM community. We conducted a qualitative study on UKEM healthcare workers’ perspectives on COVID-19 vaccine hesitancy (CVH) in the UKEM community.MethodsParticipants were 15 UKEM healthcare workers (11 females; age range: 26–58 [43.3 ± 9.4] years). Data were collected using individual and joint interviews, and a focus group, and analyzed using thematic analysis.ResultsWe generated three themes: heterogeneity (two subthemes), mistrust (six subthemes), and mitigating (six subthemes). Therein, participants distinguished CVH in the UKEM community in educational attainment and ethnicity. They pointed to the role of mistrust in CVH in the UKEM community. They opined that the mistrust underlying CVH in the UKEM community is rooted in history and religion, conspiracy theories, the speedy development and novelty of the vaccines, post-vaccination complications/side effects, false positive test results, and social media and social support/influence. Participants recommended that interventions targeted at mitigating CVH in the UKEM community need to, in a non-judgmental way, tackle dis/misinformation and provide education, and incorporate UKEM healthcare worker endorsement. They also suggested such interventions be community-oriented, enhance the convenience of vaccination centers and the possibility of vaccine choice, and appreciate that overcoming CVH and accepting vaccination is a gradual process involving personal assessment of risks and benefits.ConclusionCVH in the UKEM community is a multifaceted phenomenon requiring multicomponent interventions.

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Section: Resultsmentioning

confidence: 99%