Why people choose Apps: An evaluation of the ecology and user experience of mobile applications

Al-Shamaileh, Ons; Sutcliffe﻿, Alistair

doi:10.1016/j.ijhcs.2022.102965

Cited by 15 publications

(4 citation statements)

References 40 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The aggregated score of each of the four situations is contrasted with this expert mean. The equation for the individual context's aggregated score is expressed as (2), where W i depicts the weighted average scores for each question and T QD represents the total number of questions required in a particular context in terms of context mapping. When a context's aggregated score exceeded the expert mean, the fluctuation level was calculated by deducting the expert mean from the context's aggregated score.…”

Section: Implementation and Experimental Resultsmentioning

confidence: 99%

See 1 more Smart Citation

Concept to Reality: An Integrated Approach to Testing Software User Interfaces

Whaiduzzaman,

Sakib,

Khan

et al. 2023

Applied Sciences

View full text Add to dashboard Cite

This paper delves into the complex task of evaluating a website user interface (UI) and user experience (UX), a process complicated by gaps in research. To bridge this, we introduced an innovative human–computer interaction (HCI) framework that synergizes expert cognitive walkthroughs and user surveys for a comprehensive view. We transformed user responses into three key domains—control, engagement, and goal. Our work also generalized an extract of four context-level data metrics for a robust evaluation. The numerical evidence, such as a C1 score of 4.1, surpassing the expert usability benchmark, indicated our framework’s effectiveness. Our research not only addresses an essential gap by integrating assessments from both users and experts, but also offers actionable insights for UI/UX design. The findings extend beyond this specific context, providing a potent evaluation tool for website usability across various websites. Lastly, the research underscores the importance of prioritizing users’ needs and expert recommendations in design principles, significantly contributing to the broader domain of website usability and user experience.

show abstract

Section: Implementation and Experimental Resultsmentioning

confidence: 99%

“…Two related UI and UX evaluation objectives are identifying usability issues and providing solutions. A cognitive walkthrough can assess the user experience (UX) [2] and a user interface (UI). A cognitive walkthrough is a technique for evaluating a system's capacity to be taught from the perspective of a brand-new user.…”

Section: Introductionmentioning

confidence: 99%

Concept to Reality: An Integrated Approach to Testing Software User Interfaces

Whaiduzzaman,

Sakib,

Khan

et al. 2023

Applied Sciences

View full text Add to dashboard Cite

show abstract

“…A significant number of researches have confirmed that perceived usefulness (PU) and perceived ease of use (PEOU) may be influenced by user-related external variables, such as user experience [47], customer satisfaction [48], motivation [49], self-efficacy [50], and demographic factors [51]. Similarly, technology-related variables, such as system quality [52], interface design [53], and compatibility [54], among other factors, may also influence the prediction of behavioral intention.…”

Section: Models Of Technology Adoptionmentioning

confidence: 99%

Technological Adoption in Emerging Economies: Insights from Latin America and the Caribbean with a Focus on Low-Income Consumers

Dakduk,

Van der Woude,

Alarcon Nieto

2024

Business, Management and Economics

View full text Add to dashboard Cite

This chapter delves into the dynamics of technological adoption in emerging economies, specifically focusing on Latin America and the Caribbean region. Understanding technical adoption patterns and drivers is crucial for researchers and practitioners promoting inclusive development. While previous studies have explored technological adoption in these regions, there is a need for a deeper examination of low-income consumers, who represent a significant segment of the population. Uncovering insights into their behavior and decision-making processes can illuminate the challenges and opportunities for bridging the digital divide. Drawing on a rich body of empirical evidence, this chapter investigates the factors influencing the adoption of technologies, such as mobile phones, internet access, and digital services, among low-income consumers in Latin America and the Caribbean. In addition, it explores the role of affordability, infrastructure, digital literacy, social networks, and cultural factors in shaping adoption patterns. The findings provide valuable insights for policymakers, businesses, and organizations seeking to enhance technological adoption and digital inclusion in emerging economies, ultimately fostering sustainable economic growth and social development.

show abstract

“…With this online service system, instead of coming to the office and queuing to apply for a passport, people who want to apply now only need to access the website of the Directorate General of Immigration or this application to apply [6]. With the emergence of the M-Paspor mobile application, its elements greatly affect the user experience, for example, the user interface, which is a communication tool between the user and the application [7].…”

Section: Introductionmentioning

confidence: 99%

Evaluation and User Interface Design Improvement Recommendations of the Immigration Service Application Using Design Thinking

Hendarto,

Werdiningsih,

Kartono

2024

BAREKENG: J. Math. & App.

View full text Add to dashboard Cite

The M-Paspor application is an immigration service application. It is an application that is officially managed by the Directorate General of the Ministry of Law and Human Rights of the Republic of Indonesia. With this online service system, people who wish to apply for passports do not need to come to the office and stand in line to make passports, now they only need to access the Directorate General of Immigration's website or this mobile-based application to submit an application. This study aims to evaluate and provide recommendations for user interface improvements that can be proposed to improve the user experience of the M-Paspor application. This research used the design thinking method. Design thinking itself consists of five stages, namely empathy, define, idea, prototype, and test. Some of the problems in the user experience of the M-Paspor application are the confusing flow and interface, the loading process takes too long, the information guide is not informative, the display is boring and inconsistent. The user experience of the M-Paspor application has been tested with 15 respondents through five usability test task scenarios. The test results shown that the average aspect of effectiveness is 100%, the average aspect of efficiency is 0.133 goals/second with a range of 0.197 goals/second, and the average aspect of user satisfaction is 5.1 with a range of 2.4 (from a scale of 1 to 7).

show abstract

Why people choose Apps: An evaluation of the ecology and user experience of mobile applications

Cited by 15 publications

References 40 publications

Concept to Reality: An Integrated Approach to Testing Software User Interfaces

Concept to Reality: An Integrated Approach to Testing Software User Interfaces

Technological Adoption in Emerging Economies: Insights from Latin America and the Caribbean with a Focus on Low-Income Consumers

Evaluation and User Interface Design Improvement Recommendations of the Immigration Service Application Using Design Thinking

Contact Info

Product

Resources

About