Why Negative Outputs are Often Ignored: A Comprehensive Measure of Hotel Performance

Assaf, A. George; Cvelbar, Ljubica Knežević

doi:10.5367/te.2014.0386

Cited by 16 publications

(13 citation statements)

References 25 publications

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“…Foreign trade dependent degree (FTDD) is measured by the ratio of trade (regional imports plus exports) to regional GDP. In line with previous studies (Huang et al, 2012), the destination's openness and connectivity also affect hotel performance (Assaf and Cvelbar, 2015).…”

Section: Control Variables In Eq (5)supporting

confidence: 89%

“…The hotel industry in a province with higher transportation accessibility (TA) seems more likely to be technically efficient. The finding of a positive influence of transportation accessibility is consistent with Assaf and Cvelbar (2015), who found that the quality of the transport infrastructure has a significant positive impact on hotel performance. Hu et al (2010) found similar evidence in the case of Taiwan.…”

Section: Influences Of External Factors On Hotel Industry Efficiencysupporting

confidence: 87%

“…Transportation accessibility (TA) is measured by the total mileage divided by the provincial administrative area. Regional infrastructure and facilities may promote hotel development (Assaf and Cvelbar, 2015).…”

Section: Control Variables In Eq (5)mentioning

confidence: 99%

“…Examining the external factors influencing the efficiency of the hotel industry is crucial in terms of advancing hotel performance and improving the quality of destination accommodation products (Yang and Cai, 2016). Previous studies have suggested a few external factors such as accessibility, regional economic context, crisis events and trade openness impact hotel efficiency (Assaf and Cvelbar, 2015;Huang et al, 2012;Yang and Cai, 2016). As an essential component of a destination's tourism product, the efficiency of the hotel industry is inevitably influenced by the overall development level of tourism at the destination.…”

Section: Introductionmentioning

confidence: 99%

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Higher tourism specialization, better hotel industry efficiency?

Zhang

Zhou

et al. 2020

International Journal of Hospitality Management

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A B S T R A C TThis study examines the effects of both specialization in tourism and market competition on the efficiency of the hotel industry. For this purpose, stochastic frontier analysis (SFA) was employed to evaluate the efficiency of the hotel industry on a provincial level in China and to analyze how it is impacted by specialization in tourism and market competition. The results confirm that tourism specialization and market competition exert a synergistic effect on hotel industry efficiency in China. This study finds that tourism development as represented by a high level of tourism specialization by a destination does not guarantee high efficiency in hotels but does enhance the negative effect of market competition on hotel industry efficiency. Significant policy and managerial implications stem from these findings.

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Section: Control Variables In Eq (5)supporting

confidence: 89%

Section: Influences Of External Factors On Hotel Industry Efficiencysupporting

confidence: 87%

Section: Control Variables In Eq (5)mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Higher tourism specialization, better hotel industry efficiency?

Zhang

Zhou

et al. 2020

International Journal of Hospitality Management

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“…Several noteworthy implications emerge from the analysis on the effects of the contingent variables. First, hotel size has a significant negative influence on hotel performance (Assaf and Cvelbar, 2015). This result is unexpected because it shows that small hotels exhibit superior performance in the context of Rimini.…”

Section: Discussionmentioning

confidence: 99%

Strategic orientation of hotels: Evidence from a contingent approach

2019

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Strategic orientation (SO) – a necessary condition to achieve and maintain a competitive advantage – should particularly be considered in the tourism industry, given the high competition and rapidly changing environment. This article investigates whether the different dimensions of SO (entrepreneurial orientation (EO), learning orientation (LO) and market orientation (MO)) have a direct effect on hotel performance and whether the relationship between SO and hotel performance is contingent on various hotel-specific characteristics. The hypotheses are tested against a sample of 120 small hotels operating in a mature Italian tourist destination. The results show that EO and MO are positive drivers of hotel performance, and LO is not important. Additionally, the intensity of the relationship between SO and performance is contingent on internal firm-related moderators (size and quality). Both the number of rooms and the star classification reinforce the performance achievement of innovative and customer-oriented hotels.

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Synergistic relationship or not? Understanding the resilience and efficiency of the tourism economy: evidence from Hainan Province, China

Zhang

et al. 2023

Environ Dev Sustain

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The COVID-19 pandemic has dealt a serious blow to the global tourism industry, causing a fracturing of and decline in tourism development efficiency and even a stagnation of tourism development in some regions. To solve the contradiction between efficiency and quality, it is necessary to ensure the endogenous power of tourism resilience while pursuing the efficiency of tourism development. This study assumes that Hainan Province follows a tourism development path led by resilience. The improved weighting method, EBM model and Haken model are used to evaluate the level of resilience, the level of efficiency and their co-evolution. The findings indicate that the core tourism cities represented by Sanya and Haikou have a high level in the individual fields of tourism development efficiency and tourism economic resilience but have limited performance in the synergistic relationship between tourism development efficiency and tourism economic resilience. In contrast, the marginal tourism cities represented by Tunchang County and Ledong County have low tourism development efficiency and resilience, but their synergistic development level is high. This result proves that co-evolution plays a dual forward and reverse driving role. Based on the identification of the order parameters, it is concluded that Hainan Province is characterized by a synergistic evolutionary synergy dominated by resilience, which is in line with the trend of social development and the sustainable development of tourism. While reasonably pursuing the tourism economy and development efficiency, we should pay attention to strengthening resilience construction based on multiple aspects, such as tourists, enterprises, organizations, governments and destinations.

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Why Negative Outputs are Often Ignored: A Comprehensive Measure of Hotel Performance

Cited by 16 publications

References 25 publications

Higher tourism specialization, better hotel industry efficiency?

Higher tourism specialization, better hotel industry efficiency?

Strategic orientation of hotels: Evidence from a contingent approach

Synergistic relationship or not? Understanding the resilience and efficiency of the tourism economy: evidence from Hainan Province, China

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