Why do people use gamification services?

Hamari, Juho; Koivisto, Jonna

doi:10.1016/j.ijinfomgt.2015.04.006

Cited by 470 publications

(510 citation statements)

References 96 publications

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“…The factors promoting users' involvement in gamification applications can be divided into utilitarian (usefulness, ease of use) and hedonic (enjoyment, playfulness) [36,37]. Enjoyment, usefulness and ease of use stimulate the willingness to use gamification, but the effectiveness of these factors diminishes as the time of using the application rises [36,38].…”

Section: • Employeesmentioning

confidence: 99%

Exploring Gamification Techniques and Applications for Sustainable Tourism

et al. 2015

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Tourism is perceived as an appropriate solution for pursuing sustainable economic growth due to its main characteristics. In the context of sustainable tourism, gamification can act as an interface between tourists (clients), organisations (companies, NGOs, public institutions) and community, an interface built in a responsible and ethical way. The main objective of this study is to identify gamification techniques and applications used by organisations in the hospitality and tourism industry to improve their sustainable activities. The first part of the paper examines the relationship between gamification and sustainability, highlighting the links between these two concepts. The second part identifies success stories of gamification applied in hospitality and tourism and reviews gamification benefits by analysing the relationship between tourism organisations and three main tourism stakeholders: tourists, tourism employees and local community. The analysis is made in connection with the main pillars of sustainability: economic, social and environmental. This study is positioning the role of gamification in the tourism and hospitality industry and further, into the larger context of sustainable development.

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Section: • Employeesmentioning

confidence: 99%

Exploring Gamification Techniques and Applications for Sustainable Tourism

et al. 2015

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“…Hamari [17] claims that using game design to internalise motivation is a very popular trend at the moment. The idea of using game elements and design in order to increase intrinsic motivation is based on observing the surprisingly high and passionate engagement people seem to demonstrate whilst taking part in theoretically unimportant or unrealistic recreational routines like board or computer games.…”

Section: Gamification In Transport Environmentmentioning

confidence: 99%

Continuous Feedback as a Key Component of Employee Motivation Improvement - A Railway Case Study based on the Placebo Effect

Bartnik¹,

Ćwil²

2017

Proceedings of the 50th Hawaii International Conference on System Sciences (2017)

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The specifics of a train driver jobDriving a train is one of the more demanding jobs on the market and entry barriers are, contrary to popular belief, quite high. Potential and current train drivers must prove (repeatedly, usually every 2 years) complete physical readiness for the job -which means that they possess 20/20 eyesight], perfect hearing and do not suffer from any conditions which may render their driving dangerous [33]. There are also numerous rules and signs that drivers must remember and follow, as well as technical information concerning the operation, service and simple repair of railway rolling stock. All these requirements stem from the fact that trains are usually very heavy (50 to several thousand times more massive than cars) and often drive at high speeds, which makes for long braking distances and large collision masses and speeds and explains why their consequences are usually very serious. This is also the reason for a very complicated and formalised railway traffic control -the rules of which every driver must know through and through.The driving process in itself is also more complicated than it seems [27]. Firstly, shifts are often long (up to 12-14 hours) and provide little or no stimuli other than the repetitive process of accelerating and braking the train, opening the door (in case of passenger trains) and waiting for signals. Furthermore, due to potentially catastrophic consequences of a runaway train, almost all rolling stock is equipped with a dead man's switch -usually in the form of an alerter -a device which buzzes every few seconds. If the train driver does not push the button in the short time limit (5-10 seconds) the train automatically begins full emergency braking, which may result in delays and harm to passengers. This means that the driver must repeatedly, a few hundred times per shift, press a button in order to confirm he is still in control of the vehicle. These specifics cause the job of a train driver to be very dependent on habits.Another specific problem of this line of work is the lack of feedback on its quality. Drivers are usually paid by the hour of provided work and the only feedback they get is when they fail to follow a rule (stop at a signal, stop at the right place at the station etc.) or when they arrive late at their destination. Delays are a very imprecise way of judging driver performance because they are often caused by events that are outside the control of the driver -infrastructure, signalling or vehicle failures, weather or large numbers of people entering and exiting the train at a station.In general, the work of train drivers carries large demands due to safety, norms and long hours of work but there is little reward for those who do their job extraordinarily well. The aforementioned problems with lack of feedback concerning driver performance have led to the research problem discussed in this paper-can drivers be motivated to drive more efficiently by the 1278 Proceedings of the 50th Hawaii International Conference on System Science...

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“…Malik, Dhir and Nieminen (2015) found that in India, gratification is playing role in digital natives usage of social media. Gratification is implanted through specific design characteristics to incite intrinsic motivations (Hamari and Koivisto, 2015).…”

Section: Literature Reviewmentioning

confidence: 99%

Ubiquitous Hub for Digital Natives

Rosli

Saleh

Aris

et al. 2016

Int. J. Emerg. Technol. Learn.

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Abstract-This study was conducted to construct a model on ubiquitous hub for digital natives. Respondents were 250 digital native generation students, from a higher learning institution in Malaysia. The result of the regression, structural equation model and path analysis revealed that multitask as well as gratification and reward nurture digital natives to learn in ubiquitous computing environment. Digital natives characteristics of reliant on graphic for communication, and attitude toward technology are rejected from the model based on the statistical evidence. Test of the relationship between multitask toward gratification and reward via structural equation model shows that both influence each other. Conclusion on the set-up of ubiquitous hub for digital natives based on the model derived are discussed.

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Why do people use gamification services?

Cited by 470 publications

References 96 publications

Exploring Gamification Techniques and Applications for Sustainable Tourism

Exploring Gamification Techniques and Applications for Sustainable Tourism

Continuous Feedback as a Key Component of Employee Motivation Improvement - A Railway Case Study based on the Placebo Effect

Ubiquitous Hub for Digital Natives

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