2020
DOI: 10.1016/j.jhtm.2020.01.005
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Why do Airbnb hosts discriminate? Examining the sources and manifestations of discrimination in host practice

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Cited by 43 publications
(32 citation statements)
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“…Social-related antecedents were next on the list with six votes, followed by property- and value-related antecedents with four votes each, location-related antecedents with three votes, and macroenvironment-related antecedents with two votes. Indeed, the decisions of responsible conduct and support are important to the success and sustainability of home sharing, and thus, deserve additional attention—especially given the increasing concerns of discrimination in the marketplace for home sharing in recent times ( Farmaki and Kladou, 2020 , Zhu, 2020 ).…”
Section: What Do We Know?mentioning
confidence: 99%
“…Social-related antecedents were next on the list with six votes, followed by property- and value-related antecedents with four votes each, location-related antecedents with three votes, and macroenvironment-related antecedents with two votes. Indeed, the decisions of responsible conduct and support are important to the success and sustainability of home sharing, and thus, deserve additional attention—especially given the increasing concerns of discrimination in the marketplace for home sharing in recent times ( Farmaki and Kladou, 2020 , Zhu, 2020 ).…”
Section: What Do We Know?mentioning
confidence: 99%
“…By drawing from accommodation service providers, this study thus responds to this gap in the literature. Second, to the best of our knowledge, this study is the first to examine the associated impacts of the Covid-19 pandemic on the increasingly popular P2P accommodation sector ( Farmaki and Kladou, 2020 ). Given that health, safety and cleanliness are considered key elements in hospitality decision-making ( Zemke et al, 2015 ), findings from this study will therefore shed light on the ongoing discourse on P2P hosts’ practices which have been argued to shift to more institutionalised hospitality services ( Farmaki and Kaniadakis, 2020 ).…”
Section: Introductionmentioning
confidence: 99%
“…Discrimination against tourists through low levels of threats (e.g., anti-tourist messages) and extreme violence (e.g., physical attacks) have] been reported ( Cheung & Li, 2019 ). Discrimination in Airbnb accommodation ( Farmaki & Kladou, 2020 ), and against Mainland Chinese tourists in Hong Kong have also been examined ( Ye et al, 2013 ).…”
Section: Introductionmentioning
confidence: 99%