Who Trusts the Trial Courts, To What Extent, and Why?

Rottman, David B.

doi:10.1007/978-3-319-16151-8_6

Cited by 6 publications

(6 citation statements)

References 41 publications

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“…It is also the primary factor shaping the influence of personal experience upon overall views of the court system. A recent study also has affirmed the linkage between procedural justice and evaluations of the courts (Rottman 2015). Tyler (2007: 31) asserts, "The willingness to accept court decisions, in other words, was about the procedures used to reach those decisions, not the decisions themselves.…”

Section: Procedural Justice and Court Experiencementioning

confidence: 99%

Unfamiliarity and Procedural Justice: Litigants' Attitudes Toward Civil Justice in Southern China

He¹,

Feng²

2021

Law Soc Rev

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While procedural justice has been regarded as a distinct and essential factor shaping litigants' views on civil justice, few studies have focused on China, a country with a unique legal tradition and frequent legal reforms. Drawing on surveys and interviews with litigants in a basic-level court in Southern China, this study examines attitudes toward the civil justice system. Echoing several existing studies from China, our mixed methods analysis confirms that their views are dominated by outcomes-litigants with favorable outcomes are more likely to be satisfied, while those with unfavorable outcomes are more likely to be dissatisfied. Their unfamiliarity with the operation of the system constitutes a major reason for the dominance of substantive outcomes in their evaluations of the system. Many cannot distinguish between process and outcomes, nor do they feel control over the process. Moreover, they are dissatisfied with the process because it fails to meet their oftenerroneous expectations. Our results do not necessarily challenge the importance of procedural justice, but they do suggest that China may be different. Litigants' perceptions of justice and fairness are situated and shaped by specific contexts.

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Section: Procedural Justice and Court Experiencementioning

confidence: 99%

Unfamiliarity and Procedural Justice: Litigants' Attitudes Toward Civil Justice in Southern China

He¹,

Feng²

2021

Law Soc Rev

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“…See also, e.g., Arora, Hesse et al, 2007 andZhang, 2013b. Finally, exposure is relevant to experiences of IE, as the likelihood of "stumbling upon" current law-related issues is increased by mass media attention. Studies indicate that when called upon to respond to survey questions about the courts, members of the public will draw upon images presented in various forms of media (Rottman, 2015;Papke, 2007). Further, survey respondents have identified both fictional and non-fictional TV programming with legal themes as frequent sources of information about courts (National Center for State Courts, 1999;Annenberg Foundation, 2006).…”

Section: Theoretical Approachmentioning

confidence: 99%

“…Negative experiences in court lead to a reluctance to rely on formal legal actionand possibly, by extrapolation, either increased self-help in the form of information seeking or avoidance. Perceived procedural injustice, previous experience, and race were analyzed by Longazel, Parker and Sun (2011); the authors noted that the scholarly consensus is that court users have more confidence in the system if they perceive they were treated fairlyregardless of the outcome of their cases (see Rottman, 2015;Tyler, 2003Tyler, , 1984. In the health information arena, studies by Lillie-Blanton, Brodie et al (2000), Jha, Orav et al (2008), andRutten, Squiers et al (2006) examined aspects of health information seeking and previous experience.…”

Section: Theoretical Approachmentioning

confidence: 99%

Legal information acquisition by the public: The role of personal and environmental factors

O'Hare

Erdelez

2017

Proc. Assoc. Info. Sci. Tech.

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This paper reports a portion of the results of a 2016 mixed methods study on the acquisition of legal information by members of the public. While information acquisition by health information seekers has been extensively studied, similar studies of legal consumers are almost nonexistent. Even less research has focused on incidental encounters with legal information. Based upon established models of human information behavior, and informed by numerous studies of health information acquisition by consumers, this study examined the relationship of personal, contextual, affective and environmental factors with frequency of legal information acquisition. In one phase of the study, an online survey was administered to 385 adults without formal legal training. Reported frequency of legal information searching and incidental encountering (IE) of legal information were assessed for significant relationships with personal characteristics and environmental factors. Age, income and previous experience with the legal system were associated with greater legal search frequency. Age, race and previous experience with the legal system were associated with greater frequency of legal IE. Exposure to multiple information sources and multiple mass media sources were associated with greater frequency of both legal search and IE. The study was exploratory in nature, but it serves as a first step in assessing civil legal information acquisition by American adults without specialized legal training. It also explicitly ties legal consciousness, and legal access, to information acquisition practices.

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“…On the first day of the Symposium, they were exposed to in-depth discussions of the relationships among legitimacy, procedural justice, trust, and cooperation from a faculty member in a sociology department (Hegtvedt, 2015), a faculty member in a criminology department (Jackson, 2015), a political scientist (Gibson, 2015), and a sociologist who studies these issues in court settings (Rottman, 2015). On the second day, they heard about (MacCoun, 2015), when trust matters the most in management and organizational contexts (Li, 2015), and about disciplinary and contextual differences in the meanings and uses of trust (Schoorman, Wood, & Breuer, 2015).…”

Section: A Multidisciplinary Symposium and An Interdisciplinary Workhopmentioning

confidence: 99%

“…Relatively well developed areas, such as trust in the courts (e.g., Gibson, 2015;Rottman, 2015) trust in law enforcement (e.g., Jackson, 2015;Jackson & Gau, this volume), and trust in management and organizational settings (e.g., McEvily & Tortoriello, 2011) may be ripe candidates for interdisciplinary and even transdisciplinary research; whereas newer areas, such as public administration and e-commerce (e.g., Hamm et al, this volume;McKnight, Choudhury, & Kacmar, 2002), might benefit more from first laying a strong disciplinary foundation. But then again, perhaps those more developed areas should become more deeply disciplinary in order to delve further into the specific nuances of their unique contexts and the newer applications of trust research should start with an inter-or transdisciplinary approach to have a relatively comprehensive map of trust to begin with, before getting more specific.…”

Section: Where Do We Go From Here?mentioning

confidence: 99%

Inspiring and Advancing the Many-Disciplined Study of Institutional Trust

Neal

PytlikZillig

Shockley

et al. 2016

Interdisciplinary Perspectives on Trust

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† The first two authors contributed equally to this chapter. AbstractThe purpose of this volume is to consider how trust research, particularly trust in institutions, might benefit from increased inter-or transdisciplinarity. In this introductory chapter, we first give some background on prior disciplinary, multidisciplinary, and interdisciplinary work relating to trust. Next, we describe how this many-disciplined volume on institutional trust emerged from the joint activities of the Nebraska Symposium on Motivation and a National Science Foundation-funded Workshop on institutional trust. This chapter describes some of the themes that emerged, while also providing an overview of the rest of the volume, which includes chapters that discuss conceptualizations, definitions, and measurement of trust; institutional trust across domains and contexts; and theoretical advances regarding the "dark" and "light" sides of institutional trust. Finally, we conclude with some thoughts about the future of and potential promises and pitfalls of trust as a focus of interdisciplinary study.

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Who Trusts the Trial Courts, To What Extent, and Why?

Cited by 6 publications

References 41 publications

Unfamiliarity and Procedural Justice: Litigants' Attitudes Toward Civil Justice in Southern China

Unfamiliarity and Procedural Justice: Litigants' Attitudes Toward Civil Justice in Southern China

Legal information acquisition by the public: The role of personal and environmental factors

Inspiring and Advancing the Many-Disciplined Study of Institutional Trust

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