Who Trusts? Personality, Trust and Knowledge Sharing

Mooradian, Todd A.; Renzl, Birgit; Matzler, Kurt

doi:10.1177/1350507606073424

Cited by 405 publications

(331 citation statements)

References 85 publications

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“…Cook and Wall (1980:39) conclude that "trust between individuals and groups within organizations is a highly important ingredient in the long-term stability of the organization and the well-being of its members." Studies into the effects of interpersonal trust have found that it helps create more positive attitudes in the workplace, including satisfaction with the job and commitment at work Ferrin, 2001, 2002;Mooradian et al, 2006). Individuals working in an organization where a high level of confidence is present perceive themselves as a valued and important part of the organization, come to work with more enthusiasm, and are happier with their jobs (Altuntas and Baykal, 2009).…”

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confidence: 99%

Interpersonal trust, stress and satisfaction at work: an empirical study

2014

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STRUCTURED ABSTRACTPurpose. Due to the divergent conclusions about the effects of interpersonal trust on job satisfaction, the study aims to look more deeply into this relationship by introducing job stress as a mediator variable. Findings. Our findings show that interpersonal trust has a positive effect on job satisfaction, and that job stress partially mediates this relationship. Furthermore, interpersonal trust is negatively related to job stress, which in turn is negatively related to job satisfaction.Research limitations/implications. Despite the pertinence and size of the database used in the study, it is very heterogeneous. Future research might delimit the database by organization size or sector. Qualitative studies may also improve our understanding of the relationships studied and enable other concepts to be included. 2Practical implications. Cultivating a climate of trust may provide organizations with a strategy to improve levels of mental well-being and satisfaction among their employees.Originality/value. This research explains why interpersonal trust has a positive effect on job satisfaction. Our conceptualization of trust implies risk assumption and low risk perception; low perception of risk is presumed to reduce job stress, and in turn, increase job satisfaction. We also put forward reasons for why 'excessive' interpersonal trust has been related to negative effects on job satisfaction. 'Excessive' trust might infer high risk perception, which might increase job stress, and in turn decrease job satisfaction.

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confidence: 99%

Interpersonal trust, stress and satisfaction at work: an empirical study

2014

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“…Next an eye tracking calibration was done to ensure reasonable precision in tracking eye movements followed by a demographic and skill questionnaire which included questions about the participants' age, gender, major, and educational level. The questionnaire also included five questions measuring interpersonal trust adopted from a questionnaire by Mooradian et al [16]. The questions are shown in Table 2.…”

Section: Methodsmentioning

confidence: 99%

Social Navigation Support for Information Seeking: If You Build It, Will They Come?

Farzan

Brusilovsky

2009

Lecture Notes in Computer Science

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Abstract. Navigating through the ever-changing information space is becoming increasingly difficult. Social navigation support is a technique for guiding users to interesting and relevant information by leveraging the browsing behavior of past users. Effect of social navigation support on users' information seeking behavior has been studied mostly from conceptual basis or under natural experiments. In the current work, we have designed and conducted a controlled experiment to investigate the effect of social navigation support through a multifaceted method. This paper reports on the design of the study and the result of log data, subjective evaluation, and eye movement data analysis.

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“…Future research should examine knowledge sharing from different theoretical perspectives and investigate the potential mechanisms through which knowledge sharing can be fostered. Moreover, future studies using variables of social interdependence theory such as psychological safety (Zhang, Fang, Wei, & Chen, 2010), individuals' characteristics and cultural characteristic (Mooradian, Renzl, & Matzler, 2006;Ardichvili, Maurer, Li, Wentling, & Stuedemann, 2006) may help increase our understanding of the conditions under which knowledge sharing is likely to occur.…”

Section: Future Research Directionsmentioning

confidence: 99%

Knowledge Sharing Behaviour among Students in Learning Environments: A Review of Literature

Ghadirian¹,

Ayub²,

Silong³

et al. 2014

ASS

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Knowledge sharing is critical element for intellectual discourses. However, knowledge sharing is a demanding task that takes time and effort and requires students to be persistent and willing to interact with each other. Recognizing factors that impact knowledge sharing in learning communities is critical. This paper reviews the current literature on knowledge-sharing among students in learning environments, discusses possible factors affecting knowledge sharing behavior among students, and provides future research opportunities. A search of the literature was performed across the ERIC and Academic Search Premier. Empirical studies were included for review if they specifically examined the impact of possible sets of factors on knowledge sharing in learning environments. Key features of articles were classified at the four areas of emphasis: theoretical framework, context of the study, predictive variables, and conceptualization of knowledge sharing and its dimensions. This classification provides a means for educators, instructional designers and curriculums developers to identify key factors involved in successful knowledge sharing process. However, given the limited number of studies currently available, further research is required to establish clear conclusion and recommendation.

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Who Trusts? Personality, Trust and Knowledge Sharing

Cited by 405 publications

References 85 publications

Interpersonal trust, stress and satisfaction at work: an empirical study

Interpersonal trust, stress and satisfaction at work: an empirical study

Social Navigation Support for Information Seeking: If You Build It, Will They Come?

Knowledge Sharing Behaviour among Students in Learning Environments: A Review of Literature

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