Who's in Charge of Charging Experience: Heuristic Evaluation Criteria for Addressing Design Issues in Electric Vehicle Charging

Bae, Jaehoo; Seu, Donghoon; Oh, Minah; Yun, Myung-Hwan; Kim, Wonjoon

doi:10.1145/3613905.3651038

Extended Abstracts of the CHI Conference on Human Factors in Computing Systems 2024

DOI: 10.1145/3613905.3651038

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Who's in Charge of Charging Experience: Heuristic Evaluation Criteria for Addressing Design Issues in Electric Vehicle Charging

Jaehoo Bae,

Donghoon Seu,

Minah Oh

et al.

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Driving Change to Electric Vehicles: A Comprehensive Study of Electric Vehicle User Segmentation and Charging Behaviors

Bae,

Yun

2024

Proceedings of the Human Factors and Ergonomics Society Annual

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Global automakers are implementing strategies to increase the adoption of electric vehicles (EVs) due to environmentally friendly policies. While extensive research has been conducted on various aspects of EVs, there is a lack of understanding from the perspective of human factors that could impact EV usability. This study, therefore, aimed to fill this gap by identifying the distinct characteristics of EV users’ charging behaviors and varying needs across different user groups. Our extensive surveys gathered information about EV users’ socio-demographics and overall charging behavior. After preprocessing the data of 114 participants, we derived the “Minimum Charging Frequency (MCF)” index, the distance driven per month divided by the vehicle’s range. The average MCF was used to segregate participants into two groups, and we found statistically significant differences in several characteristics. This underscores the importance of human factors in several stakeholders regarding EVs to meet diverse user preferences better.

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Driving Change to Electric Vehicles: A Comprehensive Study of Electric Vehicle User Segmentation and Charging Behaviors

Bae,

Yun

2024

Proceedings of the Human Factors and Ergonomics Society Annual

View full text Add to dashboard Cite

show abstract

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Who's in Charge of Charging Experience: Heuristic Evaluation Criteria for Addressing Design Issues in Electric Vehicle Charging

Cited by 1 publication

References 18 publications

Driving Change to Electric Vehicles: A Comprehensive Study of Electric Vehicle User Segmentation and Charging Behaviors

Driving Change to Electric Vehicles: A Comprehensive Study of Electric Vehicle User Segmentation and Charging Behaviors

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