“Where Are the Bathrooms?”: Academic Library Restrooms and Student Needs

Margolin, Stephanie; Poggiali, Jennifer

doi:10.1080/01930826.2017.1324668

Cited by 5 publications

(9 citation statements)

References 15 publications

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“…Other studies, Poggiali and Margolin (2017) and Margolin and Poggiali (2017), examined bathroom facilities, equipment and maintenance but focused on library facilities, while Garn et al (2014) investigated the provision and level of use of toilet facilities in an educational institution. However, limited emphasis has been placed on the quality of output of the sourcing teams in higher institutions.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Limited emphasis has been placed on the quality of output of the sourcing teams. Other similar studies examined bathroom facilities, equipment and maintenance but focused on library facilities (Poggiali and Margolin, 2017; Margolin and Poggiali, 2017). On their part, Garn et al (2014) investigated the provision and level of use of toilet facilities in an educational institution.…”

Section: Introductionmentioning

confidence: 99%

“…The study also fills a gap that exists in extant literature on the assessment of service quality provided by sourcing teams in a higher education institution. Restrooms were used to evaluate the performance in terms of quality of service of the cleaning staff, as little attention is given to this aspect (Margolin and Poggiali, 2017). This is detrimental as it affects students’ health and safety as well as other behavioural and academic needs.…”

Section: Introductionmentioning

confidence: 99%

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The state of restroom facilities as a measure of cleaning service quality in an educational institution

Okoro

Nkambule

Kruger

2020

JCRE

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Purpose Sourcing decisions are important considerations in organizations’ strategic and policy resolutions. Given sometimes conflicting factors such as cost and financial implications, individual perceptions and motivation, health and safety of facility users, and organizational objectives, finding a balance and basis for making such decisions, presently and in future, is crucial. This paper aims to investigate the quality of services delivered by an insourced cleaning service team in a higher learning institution. The objective of the study is to establish the condition of the facilities (restrooms) in the institution, and thus the quality of services delivered by the insourced team. Design/methodology/approach The study adopted a descriptive approach including observation and scoring to obtain and analyse information about the state of five restrooms on two campuses of the institution. Findings Findings revealed that the condition of the restrooms inspected over a period of five weeks was good, except for a week where there was low water supply on the sampled campuses. Further findings revealed that restrooms provided in the library were paid more attention to. Practical implications The findings from the study are envisaged to assist facilities management stakeholders and organizations’ management in making decisions on sourcing services and supporting core business functions. Originality/value Better decision-making can be made to improve the quality of services provided by sourcing teams, which will contribute to supporting core strategies and increasing value-add and image of organizations.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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The state of restroom facilities as a measure of cleaning service quality in an educational institution

Okoro

Nkambule

Kruger

2020

JCRE

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“…Historically, the design of bathrooms and toilet facilities are generally and at times unintentionally overlooked. Margolin & Poggiali (2017) stress that: bathrooms that are small, ill-equipped, infrequently cleaned, dark, covered in graffiti, or even just numbingly institutional may belie a library's overall service ethic. When our patrons include racial, ethnic, or sexual minorities, or those with disabilities, these conditions risk reinforcing social hierarchies that libraries strive to counteract (p. 483).…”

Section: Restroom Accessibilitymentioning

confidence: 99%

Building bridges: Fostering dynamic partnerships between the library department and office of student disability services in higher education

Sanchez-Rodriguez

LoGiudice

2018

Journal of Access Services

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Building effective communication and interdepartmental partnerships are essential components of strengthening services, policies, and procedures to meet the individual information needs of students, faculty, and the college community. Despite major advancements in library services for users with disabilities, there are ongoing challenges, which need to be addressed. It is essential to develop inclusion and accessibility frameworks that serve mutual departmental interests to share and document lessons learned along the way. This article explores the evolving shared leadership between an Architecture Librarian/Liaison to the AccessAbility Center; and the Director of Student Disability Services at the City College of New York to examine strategic methods of managing, enhancing, and integrating, universal inclusivity and diversity in library services. The Librarian Liaison must take an active role in matters of accessibility policies and practices to meet user needs with cultural sensitivity. Merging the individual experiences, both authors deliver tangible solutions in creating more accessible services and environments, including an assessment checklist to demonstrate whether the Libraries have barriers and/or accessible spaces. The collaborative observations and strategic methods may be applicable to similar academic institutions that are considering transformative outreach initiatives to aid underserved populations such as library users with various disabilities.

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“…In fact, there are multiple factors, both internal and external, that may impact an individual's toileting experience and thus have ultimate repercussions for bladder health. For instance, people tend to avoid public restrooms because they may be inaccessible, may be unsanitary, or may raise safety concerns that discourage their use [1][2][3][4], and despite having the desire to urinate, many will delay using the restroom when they are away from home [2,3]. However, limiting restroom use and delaying voiding are considered unhealthy bladder habits that may ultimately lead to urinary dysfunction and poor bladder health [1][2][3]5].…”

Section: Introductionmentioning

confidence: 99%

Why Do Women Not Use the Bathroom? Women’s Attitudes and Beliefs on Using Public Restrooms

Hartigan

Bonnet

Chisholm

et al. 2020

IJERPH

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There are a variety of factors and influences, both internal and external, that may impact an individual’s public toileting experience and may ultimately have repercussions for bladder health. This study sought to identify predominant constructs underlying a women’s attitude towards using restrooms at work, at school, and in public in order to develop a conceptual model incorporating these themes. We performed a secondary analysis of a cross-sectional, survey-based study that included open-ended questions about limitations to restroom use using a mixed-methods approach. Qualitative data coding and analysis was performed on 12,583 quotes and, using an iterative inductive-deductive approach, was used to construct the conceptual framework. Our conceptual framework reveals a complicated interplay of personal contexts, situational influences, and behavioral strategies used by women to manage their bladder and bowel habits away from home. These findings can inform future research and public policy related to bladder health awareness related to toilet access in the workplace and in public.

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“Where Are the Bathrooms?”: Academic Library Restrooms and Student Needs

Cited by 5 publications

References 15 publications

The state of restroom facilities as a measure of cleaning service quality in an educational institution

The state of restroom facilities as a measure of cleaning service quality in an educational institution

Building bridges: Fostering dynamic partnerships between the library department and office of student disability services in higher education

Why Do Women Not Use the Bathroom? Women’s Attitudes and Beliefs on Using Public Restrooms

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