When the Umpire is also a Player: Bias in Private Label Product Recommendations on E-commerce Marketplaces
Abhisek Dash,
Abhijnan Chakraborty,
Saptarshi Ghosh
et al.
Abstract:Algorithmic recommendations mediate interactions between millions of customers and products (in turn, their producers and sellers) on large e-commerce marketplaces like Amazon. In recent years, the producers and sellers have raised concerns about the fairness of black-box recommendation algorithms deployed on these marketplaces. Many complaints are centered around marketplaces biasing the algorithms to preferentially favor their own 'private label' products over competitors. These concerns are exacerbated as m… Show more
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