When social work students meet workers with mental-health lived-experience: a case study

Kraus, Eran; Moran, Galia S.

doi:10.1080/02615479.2019.1593354

Cited by 7 publications

(3 citation statements)

References 27 publications

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“…The healthcare curriculum should include references to the growing body of knowledge and research on lived experience of people coping with mental disorders. Specifically, students and interns should be exposed to first-person accounts of mental health practitioners coping with mental disorders and learn from their experiential knowledge [22]. The exposure to these topics can contribute to the self-awareness and self-reflection of the students regarding their own difficulties [23], and also enhance their feelings of empathy towards both patients and colleagues.…”

Section: The Role Of Academiamentioning

confidence: 99%

The Treatment of a Patient Who Is Also a Mental Health Practitioner: Special Considerations and Recommendations

et al. 2020

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Section: The Role Of Academiamentioning

confidence: 99%

The Treatment of a Patient Who Is Also a Mental Health Practitioner: Special Considerations and Recommendations

et al. 2020

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“…Previous research identified role ambiguity as a barrier to collaboration. The dominant perception is of non‐overlapping categories of patient and health professional, which consumer representatives have to navigate (Kraus & Moran, 2019), meaning consumer representatives may not be seen as professionals. Some mental health professionals report not knowing how to interact with consumer representatives they had previously known as patients (Ibrahim et al, 2019; Kraus & Moran, 2019).…”

Section: Introductionmentioning

confidence: 99%

“…The dominant perception is of non‐overlapping categories of patient and health professional, which consumer representatives have to navigate (Kraus & Moran, 2019), meaning consumer representatives may not be seen as professionals. Some mental health professionals report not knowing how to interact with consumer representatives they had previously known as patients (Ibrahim et al, 2019; Kraus & Moran, 2019). Role ambiguity is exacerbated by a lack of consistency in how consumer representatives' roles are defined and in expectations of what consumer representatives represent (Fan et al, 2018; Happell & Roper, 2006; Happell & Scholz, 2018).…”

Section: Introductionmentioning

confidence: 99%

‘They don't really know why they're here’ mental health professionals' perspectives of consumer representatives

McPhee

Warner

Cruwys

et al. 2023

Int J Mental Health Nurs

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There are several barriers to meaningful, non‐tokenistic consumer representation in mental health, including stigma and negative attitudes towards consumers. The aim of this study was to examine mental health professionals' perspectives about collaborating with consumer representatives. Semi‐structured interviews were conducted with 11 mental health professionals across Australia. Informed by the social identity framework, the findings are discussed in relation to the themes of (1) the need for greater clarity about the roles of consumer representatives, (2) perceptions about whether consumer representatives are held to equal professional standards, (3) understandings of consumers' place in organizational hierarchies, (4) facilitating more meaningful collaboration between consumer representatives and non‐consumer health professionals and (5) the blurring of these identities when mental health professionals have lived experience. Findings suggest that the social identities of mental health consumer representatives (along with their organizational roles) are often unclear and need development within healthcare organizations. Leaders can provide guidance on group boundaries to enable effective collaboration. The implications for healthcare organizations and policy include the provision of clear frameworks for collaborative mental healthcare and clear roles, terminology and responsibilities for mental health consumer representatives.

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Perspectives and Experiences of Stakeholders on Self-Disclosure of Peers in Mental Health Services

Ben-Dor,

Kraus,

Goldfarb

et al. 2024

Community Ment Health J

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With the movement towards recovery-oriented mental health (MH) services, individuals with MH lived-experience are increasingly employed as peer providers (peers). Peers are unique in that they bring knowledge from experience and eye-level connection to service users that enhance the quality of services and humanize MH systems’ culture. In Israel, hundreds of peers are employed in various roles and settings across the MH system. However, peer integration into MH services faces challenges. One issue involves the use of self-disclosure (SD) in MH services which varies with explicitness across roles and settings. This study sought to understand perspectives and experiences regarding peers’ SD (use & sharing of knowledge from experience) among different stakeholders in MH health services. Six focus groups and 4 semi-structured interviews (N = 42) were conducted as a part of a larger international project (UPSIDES; ERC Horizon 2020, Moran et al., Trials 21:371, 2020). Data was transcribed verbatim and analyzed using thematic analysis. Four categories and 7 themes were identified regarding current perspectives and experiences with peers’ SD in MH organizations: (i) Restrained or cautious organizational approach to SD; (ii) Attitudes of peers to SD approach; (iii) The influence of designated peer roles on SD; and (iv) Unwarranted SD of peers working in traditional roles. The findings reveal that peers’ SD in MH services is a complex process. Organizational approaches were often controlling of non-designated peers’ SD practices; participants had diverse attitudes for and against peers’ SD; SD occurred according to personal preferences, specific peer role and the director’s approach to peers’ SD; Conflictual SD dilemmas emerged in relation to service users and staff. SD sometimes occurs unwarrantely due to ill mental health. The presence of peer-designated roles positively impacts peers' SD. We interpret the current mix of views and general conduct of peer SD practice in statutory MH services as related to three aspects: 1. The presence of a traditional therapeutic SD model vs. a peer SD model – with the former currently being dominant. 2. Insufficient proficiency and skill development in peers’ SD. 3. Stigmatic notions about peer SD among service users and staff. Together, these aspects interrelate and sometimes create a negative cycle create tension and confusion.A need to develop professionalism of peer SD in statutory services is highlighted alongside enhancing staff and service user acknowledgement of the value of peer SD. Developing peer-designated roles can positively impacts peer SD in MH statutory services. Training, support, and organizational interventions are required to further support for peer-oriented SD and the enhancement of a person-centered and recovery orientation of MH services.

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When social work students meet workers with mental-health lived-experience: a case study

Cited by 7 publications

References 27 publications

The Treatment of a Patient Who Is Also a Mental Health Practitioner: Special Considerations and Recommendations

The Treatment of a Patient Who Is Also a Mental Health Practitioner: Special Considerations and Recommendations

‘They don't really know why they're here’ mental health professionals' perspectives of consumer representatives

Perspectives and Experiences of Stakeholders on Self-Disclosure of Peers in Mental Health Services

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