When More is Less: The Case of Disconnected Information Systems in Indonesian Public Health Facilities

Barriers in Health Information Systems and Technologies to Support Maternal and Neonatal Referrals at Primary Health Centers

“…IS/IT design should also facilitate referral comprehensively and consider all the characteristics of referrals [11]. In Indonesia, application developers often neglect existing IS/IT, which causes a lack of integration [25]. Enterprise architecture [14] and application programming interfaces [25] can serve as solutions to design integrated IS/IT.…”

“…In Indonesia, application developers often neglect existing IS/IT, which causes a lack of integration [25]. Enterprise architecture [14] and application programming interfaces [25] can serve as solutions to design integrated IS/IT. We proposed an architectural design for integrated health referral IS/IT in PHCs (Figure 3).…”

“…Human resources problems could be caused by the lack of health workers' involvement in IS/IT development, which causes the technical requirements not to match their needs [25]. Training of human resources at all levels should be considered when implementing IS/IT [26].…”