When East Meets West: Polish Business Communication from a Cross-Cultural Perspective
Hanna Bulawka,
Joanna Molek,
Julita Wozniak
Abstract:This paper investigates how foreign nationals living and working in Poland evaluate Polish colleagues’ communication in English and its effectiveness in international business. It identifies features of linguistic behaviour attributed to Polish business interactions. Five dimensions of cultural variability (directness, emotionality, power distance, confrontation, critical evaluation) are used as benchmarks and offer an observational framework for examining Polish communication patterns. The attitudes that fore… Show more
“…To overcome the existing contradiction in the accession process, policymakers from both countries need to reimagine what it means to co-create better social worlds for all involved stakeholders. However, we argue that this does not seem to be a priority for policymakers in the Western Balkans (Bulawka et al, 2023;Li & Chow, 2023).…”
The western Balkans are persistently grappling with its unfavorable inter-ethnic reputation. Although political toleration has been consistently proposed as a solution for inter-ethnic tensions, this paper argues for the adoption of the Coordinated Management of Meaning (CMM) framework, offering a fresh perspective to an old problem. Rooted in the 'communication perspective', CMM provides a crucial platform for stakeholders to interact meaningfully. This study aims to present compelling reasons for embracing dialogical methods in interethnic disagreements. The CMM model focuses on empowering participants with knowledge to collectively shape their social realities. To illustrate, we introduce a visual communication model seamlessly integrating political toleration and CMM concepts. This model establishes a dialogical platform, ensuring equal participation from public and civil society stakeholders, and fostering a harmonious social world. In conclusion, CMM offers an alternative communication perspective crucial for those involved in interethnic dialogue. By adopting this approach, individuals and groups can overcome challenges, opening new avenues for understanding and collaboration in the pursuit of peaceful co-existence.
“…To overcome the existing contradiction in the accession process, policymakers from both countries need to reimagine what it means to co-create better social worlds for all involved stakeholders. However, we argue that this does not seem to be a priority for policymakers in the Western Balkans (Bulawka et al, 2023;Li & Chow, 2023).…”
The western Balkans are persistently grappling with its unfavorable inter-ethnic reputation. Although political toleration has been consistently proposed as a solution for inter-ethnic tensions, this paper argues for the adoption of the Coordinated Management of Meaning (CMM) framework, offering a fresh perspective to an old problem. Rooted in the 'communication perspective', CMM provides a crucial platform for stakeholders to interact meaningfully. This study aims to present compelling reasons for embracing dialogical methods in interethnic disagreements. The CMM model focuses on empowering participants with knowledge to collectively shape their social realities. To illustrate, we introduce a visual communication model seamlessly integrating political toleration and CMM concepts. This model establishes a dialogical platform, ensuring equal participation from public and civil society stakeholders, and fostering a harmonious social world. In conclusion, CMM offers an alternative communication perspective crucial for those involved in interethnic dialogue. By adopting this approach, individuals and groups can overcome challenges, opening new avenues for understanding and collaboration in the pursuit of peaceful co-existence.
“…Moreover, the theory allows informal women street traders to voice the challenges they face in their efforts to join the working class within a male-dominated society. Bulawka, Molek and Wozniak (2023) maintain that accommodating such forms of interaction is crucial to understanding culturally driven behaviours. Tshuma and Jari (2013) indicate that the informal sector is characterized by income not recorded in the formal national economy.…”
The study sought to evaluate women’s lived experiences of informal street trading in East London with specific reference to the coping strategies they adopt and their challenges within the industry. A qualitative method was used, adopting a case study design. Interviews were conducted with fourteen street trader women participants who were purposefully selected because of the artefacts they displayed for sale. Data collected through semi-structured interviews were thematically analysed. The results revealed that the harsh street-trading environment forced the women traders to adopt some coping strategies, for example, using the history behind the artefacts they were selling in order to encourage customers to buy, customer care, always displaying a smile to their customers, and bargaining with the customer. The study also emerged from the study that the women were experiencing challenges with their trade, including competition, bad weather, price drops, and high transport costs. The study contributes to an improved understanding of the life realities faced by black rural women informal street traders in East London.
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