When do franchisors select entrepreneurial franchisees? An organizational identity perspective

Watson, Anna; Dada, Olufunmilola; Grünhagen, Marko; Wollan, Melody L.

doi:10.1016/j.jbusres.2016.05.006

Cited by 36 publications

(38 citation statements)

References 93 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…We also provide new insights for idea generation in franchising. The literature on franchising has mainly explained franchisees' propensity to propose new ideas through analyses of the quality of franchisor–franchisee relationships (Clarkin & Rosa, ; Combs, Michael, & Castrogiovanni, ; Davies, Lassar, Manolis, Prince, & Winsor, ; Watson et al, ). Our research proposes a complementary perspective by showing that the manipulation of the organizational social identity by managers enables the emergence of new ideas that conform to the franchise's concept.…”

Section: Resultsmentioning

confidence: 99%

“…One context is particularly relevant to illustrate these tensions: franchise systems. Franchise systems have been studied to highlight the interplay of different levels of identities within the same organization (Lawrence & Kaufmann, 2011;Ullrich et al, 2007;Watson, Dada, Grünhagen, & Wollan, 2016;Zachary, McKenny, Short, Davis, & Wu, 2011). Shaping social identity is one of the main ways for franchisors to control their franchisees' behaviours; they rely on social control to reduce the risk of franchisees engaging in free-riding (Shane, 1998;Ullrich et al, 2007).…”

Section: The Influence Of Social Identity On Both Creative Idea Assmentioning

confidence: 99%

“…Franchisees are a valuable source of new ideas as they adapt products and concepts to the needs of local clients (Frazer, Mirrilees, & Wright, 2007). Several empirical works have demonstrated that franchisees are thus important sources of new products, services or processes (Clarkin & Rosa, 2005;Cox & Mason, 2007;Dada, Watson, & Kirby, 2012;Grünhagen & Mittelstaedt, 2005;Watson et al, 2016).…”

Section: The Specificities Of the Franchise System In Terms Of Creamentioning

confidence: 99%

“…Depending on the activity of the franchise, franchisees can also develop specific knowledge or practices as they grow their business and transfer these into the system (Szulanski & Jensen, 2006). Because franchisees often receive feedback from other franchisees (Dada et al, 2012) and can communicate freely through the implementation of a franchisee council at the regional or local level (Lawrence & Kaufmann, 2011;Watson et al, 2016), they may foster a strong identity based on the expertise required in their everyday tasks. An EI can then become salient in the network.…”

Section: The Specificities Of the Franchise System In Terms Of Creamentioning

confidence: 99%

See 3 more Smart Citations

Creativity within boundaries: Social identity and the development of new ideas in franchise systems

et al. 2018

View full text Add to dashboard Cite

The aim of this paper is to analyse one paradox of creativity that involves balancing novelty and conformity. Using a social identity perspective, we differentiate between organizational and expertise identities to understand how different types of identities impact the creative process in terms of novelty generation as well as conformity in the context of franchising. Franchise systems are a specific organizational context in which tensions between different identities may arise and ideas are selected by multiple audiences. Furthermore, because franchising is based on standardization, franchisors need to find a balance between maintaining the uniformity of the system through conformity and enhancing new idea deployment in the network for the purpose of adaptation. We conduct a comparative case study analysis of 17 franchise systems based on 20 narrations. The findings from our qualitative empirical study show that identification plays a major role in the creative process. Social control, which may be exerted by manipulating the group identity, is an efficient lever to increase both the diffusion of an idea and its variation from existing standards, which leads to important managerial implications. Networks of individuals can promote both idea generation and a uniform diffusion of those ideas by enhancing organizational identity with a strong entrepreneurship orientation or expertise identity based on occupation‐specific knowledge acquired through experience.

show abstract

Section: Resultsmentioning

confidence: 99%

Section: The Influence Of Social Identity On Both Creative Idea Assmentioning

confidence: 99%

Section: The Specificities Of the Franchise System In Terms Of Creamentioning

confidence: 99%

Section: The Specificities Of the Franchise System In Terms Of Creamentioning

confidence: 99%

See 2 more Smart Citations

Creativity within boundaries: Social identity and the development of new ideas in franchise systems

et al. 2018

View full text Add to dashboard Cite

show abstract

“…Chang and Young (2016) demonstrated that, compared with non-brand firms, brand firms performed better in and recovered quicker from the difficult economic times of the late 2000s. Glynn and Abzug (2002) revealed that organizational names encode central features of meaning (Olins, 1989) and organizational identity (Ashforth & Gibbs, 1990;Watson et al 2016).…”

Section: Introductionmentioning

confidence: 99%

Does “Resetting” by Changing Corporate Name or Industry Category Appeals to Institutional Investments?

Huang¹,

Cheng

2020

CMR

View full text Add to dashboard Cite

We investigate whether firms changing their names or industry categories once and more than once would affect institutional shareholdings. By utilizing 5,733 observations of the Taiwan Stock Exchange listed firms, we apply multiple regression models firstly and Petersen regression models for further investigation to enhance the robustness of the empirical results. We then disclose several important findings as follows. First, institutional investors might not prefer holding the shares of the firms changing their names more than once. We infer that the performances of the firms changing names more than once might be doubtful. Second, institutional investors might decrease the shareholdings of the firms with industry categories changed. We claim that institutional investors might suspect these firms probably existing corporate governance issues. Besides, we argue that, to our best understanding, this study might fill the gap in the existing literature due to that the issues, firms changing their names or industry categories once or more than once, seem rarely explored in the relevant studies.

show abstract

Comparative Analysis of Entrepreneurship and Franchising: CSR and Voluntarism Perspective

Farooq

Ahmad

et al. 2019

Voluntas

View full text Add to dashboard Cite

When do franchisors select entrepreneurial franchisees? An organizational identity perspective

Cited by 36 publications

References 93 publications

Creativity within boundaries: Social identity and the development of new ideas in franchise systems

Creativity within boundaries: Social identity and the development of new ideas in franchise systems

Does “Resetting” by Changing Corporate Name or Industry Category Appeals to Institutional Investments?

Comparative Analysis of Entrepreneurship and Franchising: CSR and Voluntarism Perspective

Contact Info

Product

Resources

About