When Compensation Fails: Mediating Effects of Sex and Locus of Control at Extended Interaction Distances

Aiello, John R.; Thompson, Donna E.

doi:10.1207/s15324834basp0101_5

Cited by 13 publications

(6 citation statements)

References 30 publications

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“…Gender was not found to be a significant control variable for product count and was therefore not used in the analysis. Gender has been shown in past research to have a significant effect on reactions to personal encounters (Aiello and Thompson 1980; Altman 1975).…”

Section: Resultsmentioning

confidence: 99%

Panic Attack: How Illegitimate Invasions of Privacy Cause Consumer Anxiety and Dissatisfaction

Jones¹,

Stevens²,

Noble³

et al. 2019

Journal of Public Policy & Marketing

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This research fills a gap in the literature regarding face-to-face privacy invasions. Most research in the privacy arena examines information privacy (e.g., credit card and data information) and ignores the privacy component of face-to-face interactions. Using three studies, the authors explore the impact of physical and visual invasions on privacy control. The findings show that only one dimension of privacy needs to be invaded for consumers to feel less control over their privacy. Perceptions of privacy control have a negative relationship with satisfaction, as mediated through feelings of anxiety. Importantly, two invasions do not have a greater impact than one, and a legitimate reason for physical or visual invasions can lessen the negative consequences in terms of anxiety and satisfaction. These results have important theoretical and practical implications for marketers aiming to design satisfying consumption experiences that also preserve consumer welfare.

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Section: Resultsmentioning

confidence: 99%

Panic Attack: How Illegitimate Invasions of Privacy Cause Consumer Anxiety and Dissatisfaction

Jones¹,

Stevens²,

Noble³

et al. 2019

Journal of Public Policy & Marketing

View full text Add to dashboard Cite

show abstract

“…Sundstrom et al [39] as well as Thompson et al [28] suggested a U-shaped relation of IPD and discomfort. They also proposed some degree of sluggishness or tolerance for violations of PS [40]. Short distances from the equilibrium-point should affect discomfort to a lesser degree than large distances.…”

Section: Discussionmentioning

confidence: 99%

The anisotropy of personal space

2019

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Violations of personal space are associated with discomfort. However, the exact function linking the magnitude of discomfort to interpersonal distance has not yet been specified. In this study, we explore whether interpersonal distance and discomfort are isotropic with respect to uncomfortably far or close distances. We also extend previous findings with regard to intrusions into personal space as well as maintenance of distances outside of personal space. We presented subjects with 15 interpersonal distances ranging from 40 to 250 cm and obtained verbal and joystick-based ratings of discomfort. Whereas discomfort rose immediately when personal space was entered, the gradient was less steep for distances that exceeded the comfort region of personal space. Thus, personal space is anisotropic with regard to experienced discomfort.

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“…Individuals who use larger distances are perceived by others as more rejecting and aggressive (Aiello & Thompson, 1980). One consequence, therefore, of working in isolation may be that employees unwittingly adopt interpersonal distances that lead others to attribute negative traits to them.…”

Section: Discussionmentioning

confidence: 99%

Social isolation and personal space: A field study.

Gifford¹,

Sacilotto²

1993

Canadian Journal of Behavioural Science / Revue canadienne des

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Relative social isolation was investigated in relation to personal space in an occupational setting. Extensions of immediacy and stimulation theories predict smaller interpersonal distances for more isolated individuals, but adaptationlevel theory predicts larger distances. Naturalistic and stop-distance measures of personal space were obtained from sixty female employees of a government agency, aged 20 to 60. Half worked at computer terminals in relative social isolation and half worked primarily with other people. The two groups of women were equivalent in age, job level, and person-thing orientation. By the naturalistic measure, larger interpersonal distances were found for those who worked in relative isolation, supporting the adaptation-level approach. ResumeNous avons effectue des recherches sur le rapport entre l'isolement social rclatif et l'espace personnel en milieu de travail. Les theories elargies de l'immediatete el de la stimulation permettent de predire des distances interpersonnelles moins grandes dans le cas des individus isoles, alors que la theorie des niveaux d'adaptation permet de predire des distances plus grandes. Des mesures naturalistes et des mesures des distances d'arret de l'espace personnel ont ete obtenues aupres de 60 employees d'un organisme gouvernemental, agees de 20 a 60 ans. La moitie d'entre elles travaillaient a un terminal d'ordinateur dans un isolement social relatif, tandis que l'autre moitie travaillaient principalement avec d'autres personnes. 11 y avait correspondance entre les deux groupes relativement a l'age, au niveau d'emploi et a l'orientation vers les etres ou vcrs les objets. Avec la mesure naturaliste, nous avons obtenu des distances interpersonnelles plus grandes dans le cas des participates qui travaillaient dans un isolement relatif, ce qui appuie la theorie des niveaux d'adaptation.With continuing advances in technology in recent years, office systems have become increasingly mechanized. People working in offices spend increasing amounts of their time working with equipment such as video display terminals and word processors. In some instances, individuals spend the majority of their work day interacting with a machine and therefore spend

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When Compensation Fails: Mediating Effects of Sex and Locus of Control at Extended Interaction Distances

Cited by 13 publications

References 30 publications

Panic Attack: How Illegitimate Invasions of Privacy Cause Consumer Anxiety and Dissatisfaction

Panic Attack: How Illegitimate Invasions of Privacy Cause Consumer Anxiety and Dissatisfaction

The anisotropy of personal space

Social isolation and personal space: A field study.

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