When carrots and sticks meet: A mixed-methods study on internet taxi drivers’ job engagement in the IT-driven sharing economy

Hou, Tingting; Cheng, Xusen; Luo, Xin

doi:10.1016/j.im.2023.103788

Cited by 10 publications

(2 citation statements)

References 77 publications

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“…, 2020), the platform can take measures to make clients aware of the importance of scoring for platform workers, which can better reflect the quality of services. Moreover, platforms can use a form of fair and transparent algorithm management, including an improved points system, rewards system, and salary system (Hou et al. , 2023).…”

Section: Discussionmentioning

confidence: 99%

“…For example, considering that clients' scoring is the main source of pressure for many platform workers (Benson et al, 2020), the platform can take measures to make clients aware of the importance of scoring for platform workers, which can better reflect the quality of services. Moreover, platforms can use a form of fair and transparent algorithm management, including an improved points system, rewards system, and salary system (Hou et al, 2023). It can strengthen their dependency on the platform.…”

Section: Managerial Implicationsmentioning

confidence: 99%

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Understanding configurations of continuance commitment for platform workers using fuzzy-set QCA

Deng,

Tang,

Lai

2023

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PurposeHow to improve continuance commitment for platform workers is still unclear to platforms' managers and academic scholars. This study develops a configurational framework based on the push-pull theory and proposes that continuance commitment for platform workers does not depend on a single condition but on interactions between push and pull factors.Design/methodology/approachThe data from the sample of 431 full-time and 184 part-time platform workers in China were analyzed using fuzzy-set qualitative comparative analysis (FsQCA).FindingsThe results found that combining family motivation with the two kinds of pull factors (worker's reputation and algorithmic transparency) can achieve high continuance commitment for full-time platform workers; combining job alternatives with the two kinds of pull factors (worker's reputation and job autonomy) can promote high continuance commitment for part-time platform workers. Particularly, workers' reputations were found to be a core condition reinforcing continuance commitment for both part-time and full-time platform workers.Practical implicationsThe findings suggest that platforms should avoid the “one size fits all” strategy. Emphasizing the importance of family and improving worker's reputation and algorithmic transparency are smart retention strategies for full-time platform workers, whereas for part-time platform workers it is equally important to reinforce continuance commitment by enhancing workers' reputations and doing their best to maintain and enhance their job autonomy.Originality/valueThis study expands the analytical context of commitment research and provides new insights for understanding the complex causality between antecedent conditions and continuance commitment for platform workers.

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Section: Discussionmentioning

confidence: 99%

Section: Managerial Implicationsmentioning

confidence: 99%

Understanding configurations of continuance commitment for platform workers using fuzzy-set QCA

Deng,

Tang,

Lai

2023

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Firm‐level climate risk and corporate violations: Perspective of corporate managers' pressure perception

Sun,

Ci,

Cifuentes‐Faura

et al. 2024

Manage Decis Econ

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This study is grounded in the perspective of pressure perception, examining how a company's awareness of climate risk influences its propensity for violations. The study reveals that an enhanced perception of climate risks is correlated with an increased likelihood of such behaviors. This effect is primarily mediated through a mechanism of stress transmission, exacerbating the myopia and rent‐seeking activities of corporate managers. Furthermore, this study integrates a heterogeneity analysis within the framework of the fraud triangle theory to explore strategies for mitigating the impact of climate risk perception on corporate violations. The findings indicate that the influence of climate risk perception on corporate violations becomes insignificant under certain conditions: when companies offer strong equity incentives to managers, thus alleviating pressure; when companies are heavily influenced by Confucian culture, thereby reducing rationalizations; and when companies possess robust internal governance and are subject to stringent external oversight, thereby diminishing opportunities for violations. This study not only validates the pressure transmission mechanism of climate risk but also proposes avenues for mitigating the onset of non‐compliant behaviors induced by the perception of climate risk.

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Unraveling juxtaposed effects of biometric characteristics on user security behaviors: A controversial information technology perspective

Zhang,

Liu,

Luo

2024

Decision Support Systems

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When carrots and sticks meet: A mixed-methods study on internet taxi drivers’ job engagement in the IT-driven sharing economy

Cited by 10 publications

References 77 publications

Understanding configurations of continuance commitment for platform workers using fuzzy-set QCA

Understanding configurations of continuance commitment for platform workers using fuzzy-set QCA

Firm‐level climate risk and corporate violations: Perspective of corporate managers' pressure perception

Unraveling juxtaposed effects of biometric characteristics on user security behaviors: A controversial information technology perspective

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