When Authority Goes Viral: Digital Communication and Health Expertise on pandemi.no

Bjørkdahl, Kristian; Druglitrø, Tone

doi:10.1007/978-981-13-2802-2_6

Cited by 7 publications

(4 citation statements)

References 20 publications

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“…While social media platforms have a profound impact on information exchanges in public debates, where they can help undermine public trust in institutions and expert knowledge, they are also used by authorities to reach across a widespread audience to retain trust. As several researchers have shown, scientific institutions may utilize online platforms to distribute official health information, which in turn enhances these platforms' trustworthiness (Bjørkdahl & Druglitrø, 2019). Opening up scientific knowledge-making to a diversity of other experts and nonexperts may lead to new perspectives and more democracy in the face of uncertainty (Holst & Molander, 2019).…”

Section: From An Institutional To a Networked Model Of Science Communmentioning

confidence: 99%

Social Media and Trust in Scientific Expertise: Debating the Covid-19 Pandemic in The Netherlands

Dijck

Alinejad

2020

Social Media + Society

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This article examines the role of social media dynamics in the public exchange of information between scientists (experts), government (policy-makers), mass media (journalists), and citizens (nonexperts) during the first 4 months after the Covid-19 outbreak in the Netherlands. Over the past decade, the institutional model of science communication, based on linear vectors of information flows between institutions, has gradually converted into a networked model where social media propel information flows circulating between all actors involved. The question driving our research is, “How are social media deployed to both undermine and enhance public trust in scientific expertise during a health crisis?” Analyzing the public debate during the period of the corona outbreak in the Netherlands, we investigate two stages: the emergency response phase and the “smart exit strategy” phase, discussing how scientific experts, policy-makers, journalists, and citizens appropriate social media logic to steer information and to control the debate. We conclude by outlining the potential risks and benefits of adopting social media dynamics in institutional contexts of science communication.

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Section: From An Institutional To a Networked Model Of Science Communmentioning

confidence: 99%

Social Media and Trust in Scientific Expertise: Debating the Covid-19 Pandemic in The Netherlands

Dijck

Alinejad

2020

Social Media + Society

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“…Advice discourse is common in our everyday life, occurring in a myriad of settings. As such, research on advice is diverse covering advice-seeking (Ortega et al, 2020), advice-giving (Bjørkdahl & Druglitrø, 2018), and reception to advice (Duan et al, 2018;Van Swol et al, 2019). Past research on advice has also examined various factors affecting these advice-related practices such as the relationship between advice and politeness (Goldsmith & MacGeorge, 2000), gender (Hampel, 2015), topics of discussion (Locher, 2006), culture (Morrow, 2012), contexts (Limberg & Locher, 2012), and characteristics of interlocutors (Gaertig & Simmons, 2018).…”

Section: Introductionmentioning

confidence: 99%

A Comparative Study on Online Advice-Seeking Strategies between Malaysian and Australian Women

Pung

2022

gema

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Advice discourse is common in our everyday life. As such, research on advice is diverse and covers advice-related communicative practices such as advice-seeking, advice-giving and reception to advice. Past research on advice has also examined various factors affecting advicerelated practices such as the relationship between advice and politeness, gender, and characteristics of interlocutors. Although advice is a much-researched area, comparative studies that attempt to compare advice-seeking strategies in two similar contexts are scarce. The present study seeks to fulfill this gap, hence a comparative study that compares the strategies used by women in Malaysia and Australia when they seek advice on infertility treatment in a Malaysian online forum and in an Australian online forum is carried out. A total of 100 advice-seeking messages from each forum are examined using Locher's ( 2006) content analysis method that involves analysis of the discursive moves, relational work, and linguistic realisations of moves in the advice-seeking messages. The results show that although there is homogeneity in many aspects in both forums, there are still variations in the women's adviceseeking strategies due to cultural backgrounds, specifically on the frequency and levels of problem disclosure, as well as the use of local slangs and syntax constructions that are typical of their cultural community. The study provides insights about how cultural elements shape one's advice-seeking strategies, subsequently contributing to our understanding of crosscultural pragmatics.

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“…The idea for this paper emerges from a shared interest among the authors in challenges related to governing immunization, as well as a longstanding interest in the politics of health and disease (Bjørkdahl and Druglitrø 2019;Paul 2016;Paul and Loer, 2019). The immediate differences that seemed to exist in our empirical sites (Norway and Austria) regarding registry practices stood in stark contrast to the ongoing requirements for interoperability of immunisation data at the European level and the level of the World Health Organisation (Pichelstorfer and Paul, 2022).…”

Section: Methods and Materials: Doing Comparative Case Studies Of Dat...mentioning

confidence: 99%

“…In the beginning, the web portal was packed with health information relating to different issues and problems, enacting the 'traditional' top-down mode of public health communication, but in a new outfit, so to speak (see Bjørkdahl and Druglitrø, 2019). Access to information about immunisation status and vaccines was added the same year as the launch under the heading 'My vaccines' , making it possible also to download up-to-date vaccine passports.…”

Section: Norway: Good Vaccination Governance As (Digitized) User-part...mentioning

confidence: 99%

Tracing data flows in Norway and Austria

Druglitrø,

Paul,

Pichelstorfer

2023

S&TS

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The increased importance of datafication in different domains of society, and health in particular, has generated much attention in STS, specifically in the Nordic context. While much of this literature tackles newly emerging forms of data governance, we focus on a historically established and mundane data practice: that of recording vaccinations in vaccine registries. We mobilise the concept of data flows to compare the link between registry practices and governance in two countries: Norway – a data intensive welfare state - and Austria, which we label ‘data hesitant’. We ask: What is the role of registries in vaccination governance? How do data practices shape and reflect relations between citizens, health providers and the state? We show that the governance of immunity is interlocked with the material and political circumstances that make data flow. The paper makes visible the benefits of doing situated comparisons for better understandings of data practices across countries.

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When Authority Goes Viral: Digital Communication and Health Expertise on pandemi.no

Cited by 7 publications

References 20 publications

Social Media and Trust in Scientific Expertise: Debating the Covid-19 Pandemic in The Netherlands

Social Media and Trust in Scientific Expertise: Debating the Covid-19 Pandemic in The Netherlands

A Comparative Study on Online Advice-Seeking Strategies between Malaysian and Australian Women

Tracing data flows in Norway and Austria

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