What Works in Democratic Dialogue?

Kalliola, Satu; Heiskanen, Tuula; Kivimäki, Riikka

doi:10.3390/socsci8030101

Cited by 5 publications

(4 citation statements)

References 24 publications

(36 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…I found that there is a threat of losing one´s agency (presence) in uncertain working life change situations, which generates suffering. Therefore, it is necessary to participate the workers to development processes as early as possible to make a space for their agency (see also Kalliola, Heiskanen & Kivimäki, 2019). There might be a need for counselling practices, too.…”

Section: Discussionmentioning

confidence: 99%

Varieties of agencies during working life changes

Järvensivu

2020

RELA

View full text Add to dashboard Cite

The aim of this study is to shed light on the varieties of workers´ agencies in working life change situations, which is an under-researched topic in the literature of workplace learning and in working life studies. The research questions are what kinds of agencies there are to be found when workers encounter changes and how the different kinds of agencies are connected together. The understanding of agency is grounded on the subject-centered socio-cultural approach, whereas the methodological approach is based on applying life-course perspective on research material consisting of 48 working life narratives written by Finnish adults. The narratives are analyzed by abductive content analysis. The results reveal the dynamical and periodical processes between the different kinds of agencies during one´s working life narrative. The different forms of agency overlap and rotate. Suffering can be seen as a dynamic concept mediating transformative agencies, small agency and resistance.

show abstract

Section: Discussionmentioning

confidence: 99%

Varieties of agencies during working life changes

Järvensivu

2020

RELA

View full text Add to dashboard Cite

show abstract

“…The method, with roots in the era of workplace democracy, has gained favor, especially in Finnish municipalities, since 1991, but it has also been conducted in other public sector work organizations to create new practices. The materials of the original PAR projects have been analyzed in the course of conducting surveys on the quality of working life, qualitative interviews, and other evaluation practices, for example, [24,25].…”

Section: Participatory Action Research (Par) and Dialogue Forumsmentioning

confidence: 99%

Methods of Promoting Professional Agency at Work

Kalliola

Mahlakaarto²

2020

Challenges

Self Cite

View full text Add to dashboard Cite

In the midst of continuous changes in working life, finding a way to balance organizational demands and the needs of employees has become an important task. This task has highlighted the significance of agency and social interaction, as influencing factors that can enhance people’s potential to meet new learning tasks. In the Scandinavian and Finnish contexts, research institutions, in cooperation with work organizations, have developed practical methods to promote agency and learning at work. The objective of this study is to evaluate the potential of two different workplace development methods, identity (ID) training, and participatory action research (PAR) using dialogue forums if combined and applied as a two-level approach. The study asks what the characteristics of these methods are in general and if there are any key characteristics that could support their combined application. The research question is answered by a qualitative descriptive analysis of the literature on organizations, agency, and applications of the methods. The results shed light on and emphasize the intertwining characteristics of the methods. The research concludes with the hypothesis—to be tested in further research—that the methods are necessary for each other and recommends a preliminary investigation on the prevailing organizational culture, as a resource for organization-specific modifications.

show abstract

“…The notion of being "democratic" has a connection to the right and commitment of all concerned to participate in the dialogue (Gustavsen, 2016). Thus, the dialogue assumes a respect for experiences, equivalent to that of expert knowledge, as a basis for new and more expansive knowledge (Engelstad, 1996;Gustavsen, 1992;Kalliola et al, 2019;Pålshaugen, 2001;Shotter and Gustavsen, 1999). However, there is always the underlying issue of academics with more experience, and while there is an argument that this should be a supportive environment, there is a key role for more senior/experienced participants to play in developing an equitable environment.…”

Section: Dialogical Conference Processmentioning

confidence: 99%

“…In the context of organisational behaviour, employees take part from agreed principles for good communication based on Habermas' (1987) idea of free communication (McCarthy, 1996). Democratic dialogue principles can be briefly summarised as increasing individual agency, a process of give and take, the expression of individual interests that merge into a future vision of the group, and a process that enhances trust and commitment (Kalliola et al, 2019).…”

Section: Origins Of Dialogical Conferences: Democratic Dialoguementioning

confidence: 99%

Meeting of the minds: research priorities for value co-creation in dialogical conferences

Parkinson

Davey

2020

JSM

View full text Add to dashboard Cite

Purpose This paper aims to explain the development of the dialogical conference, develop a framework for understanding the social construction of the dialogical conference and provide research priorities for further developing the practice in the services marketing discipline. Design/methodology/approach The growing challenge for service researchers is to generate new theory and knowledge to solve complex problems. Dialogical conferences offer an avenue to develop solutions in response to this challenge. Value co-creation provides a useful lens through which to view dialogical conferences. We draw on Ranjan and Read’s (2016) value-in-use and value co-production and Ramaswamy and Ozcan’s (2018) interactive engagement platforms for value co-creation. Mindful of the contributions of both, the paper presents an integrative framework that describes the relationships between the concepts to provide a firm grounding for developing dialogical conferences. Findings By mapping value co-creating activities in dialogical conferences according to the APPI framework – artifacts, persons, processes and interfaces – on to value-in-use and value co-production, we propose a new category of value-in-use, equality, to the conceptualisation of value co-creation outcomes. Equality in contribution, attribution and effort is under-represented in value co-creation. Originality/value Dialogical conferences are increasingly important for knowledge generation and creating potential for action, yet are underexplored in service research. This paper contributes to the literature by using service logic and dialogical conferences to extend our knowledge of value co-creation interactive platforms and outcomes. Second, we demonstrate the value of dialogical conferences for facilitating meaningful service research and knowledge development. Finally, the authors identify research priorities to encourage further work on extending the understanding and application of dialogical interactive platforms and value co-creation to enable the service community to be responsive in solving complex problems through service offerings.

show abstract

What Works in Democratic Dialogue?

Cited by 5 publications

References 24 publications

Varieties of agencies during working life changes

Varieties of agencies during working life changes

Methods of Promoting Professional Agency at Work

Meeting of the minds: research priorities for value co-creation in dialogical conferences

Contact Info

Product

Resources

About