“…Online English tutors must aim to create and maintain quality relationships between themselves and their students. Likewise, tutors need training to include new techniques of teaching through online environments and achieve a high level of proficiency ( Ammenwerth, 2017 ; Chang et al., 2014 ; Engeness, 2018 ; Fryer and Bovee, 2016 ; Georgiou and Kyza, 2018 ; Gkonou and Mercer, 2017 ).…”