What patients think about choice in healthcare? A study on primary care services in Finland

Aalto, Anna-Mari; Elovainio, Marko; Tynkkynen, Liina‐Kaisa; Reissell, Eeva; Vehko, Tuulikki; Chydenius, Miisa; Sinervo, Timo

doi:10.1177/1403494817731488

Cited by 7 publications

(5 citation statements)

References 22 publications

(28 reference statements)

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“…These challenges regarding information and communication also have been reported in previous studies. For example, Aalto et al [ 46 ] have suggested that information on available services should be increased in conjunction with the development of integrated care alternatives. Additionally, the findings from a study conducted in the UK [ 18 ] stressed the importance of role clarity, particularly clients’ needs for sufficient information about the services that they are offered.…”

Section: Discussionmentioning

confidence: 99%

The Complexity of Decreased Work Ability: Individuals’ Perceptions of Factors That Affect Returning to Work after Sickness Absence

Näsi

Perkiö

Kokkinen

2021

IJERPH

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Much of what has been written about decreased work ability is based on quantitative studies and has been written from the perspective of professionals, service providers or authorities. In our qualitative study, we sought to understand how affected individuals themselves perceive and experience the multifaceted factors that are related to their decreased work ability. Sixteen individuals in Finland with musculoskeletal diseases (MSD) participated in semi-structured interviews. The participants were potential clients of a multi-professional service pilot model, the TOIKE Work Ability Centre. Narrative and thematic analyses were utilised. The study found that individuals with decreased work ability have differing perspectives towards returning to work and often complex life situations. Five distinctive groups were identified based on self-assessed health, work ability and orientation towards work or pension: (1) the Successful; (2) the Persevering; (3) the Forward-looking; (4) the Stuck; and (5) the Pension-oriented. Health problems, unemployment, age discrimination, financial difficulties and skill deficits were the major challenges of the interviewees. Furthermore, they perceived the service and benefit systems as complicated. The TOIKE service proved useful to some of them. However, many had not utilised it due to a lack of understanding of its purpose. Identifying the distinctive groups and their needs may improve interventions. Ultimately, this may help to achieve Target 8.5 of the UN Sustainable Development Goals, which advocates the right to employment for all ages and for those with disabilities.

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Section: Discussionmentioning

confidence: 99%

The Complexity of Decreased Work Ability: Individuals’ Perceptions of Factors That Affect Returning to Work after Sickness Absence

Näsi

Perkiö

Kokkinen

2021

IJERPH

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“…Factors that influence consumer satisfaction can also be helpful to health-care provision by helping consumers make better choices (Owusu-Frimpong et al, 2010). Aalto et al (2018) show that consumers value choices if they are given the opportunity to make them, provided that the information is adequately given. Learnings…”

Section: Empirical Review and Hypotheses Developmentmentioning

confidence: 99%

Consumers’ preferences for endoscopes: a discrete choice experiment

Chuah,

Hong,

Foroughi

2023

IJPHM

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Purpose Infection and cross-contamination have been massive concerns in the medical field. This study aims to investigate consumers’ awareness and their choices of endoscopes, which may deter them from the cross-contamination problem. Design/methodology/approach A discrete choice experiment survey was administered to 166 respondents in Penang, Malaysia. Participants were asked to make hypothetical choices and estimate their preference for endoscopes. The multinomial logit model was used to estimate the assumptions based on the stated preference data collected. Findings Only two-fifths of respondents are aware of their rights regarding endoscope selection. The findings are consistent with utility theory, where choices are made to maximise personal satisfaction. If given the choice, consumers preferred the single-use endoscope over the reusable or the doctor’s preferred endoscope. Price, insurance coverage and personal income are significant determinants of the consumer’s choice of endoscopes. Research limitations/implications This study only investigates subjects living in Penang. Other possible important attributes to endoscope choices, such as environmental and device availability may be considered in future study. Practical implications The findings may create awareness among consumers about their rights when choosing medical devices. It may also improve health-care institutions’ (users’) and device manufacturers’ (industry players’) understanding of consumer needs and demands from socioeconomic perspectives. Social implications The research offers insights into consumer rights and awareness of health-care services. Ultimately leading to better policy to protect consumers’ rights and safety. Originality/value This study contributes to the rare literature on consumer rights toward medical devices, in particular, the consumer’s awareness of the choice of endoscopes.

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“…The function of choice in improving healthcare quality is predicated on the hypothesis that healthcare providers will be encouraged to enhance their services, specifically when people ignore healthcare services because of their poor quality. As a result, the less educated and the elderly value the function of choice more because they have fewer options than those who are at a higher socioeconomic level (Aalto et al, 2017).…”

Section: Consumer Choices Towards Healthcare Servicesmentioning

confidence: 99%

“…Indeed, the quality of services is an essential component in choosing the right and proper healthcare. The function of choice in improving healthcare quality is predicated on the hypothesis that the healthcare providers will be encouraged to enhance their services, specifically when the people are ignoring the healthcare services because of their poor quality (Aalto et al, 2017).…”

Section: Factors That Affect the Choices Of The Consumers To Healthca...mentioning

confidence: 99%

Analysis of the Healthcare and Overall Economic Competitiveness of Santiago, Isabela, Philippines

Abello

Agcaoili

Agustin

2022

JEFAS

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City of Santiago, Isabela, is otherwise known as the “Queen City of the North” and the only independent component city in region 2 that substantially contributes to the overall production and competitiveness of the region. This study aimed to determine the influence of the state of healthcare to the economic competitiveness, identify the determinants that contribute to the demand for healthcare, discover the factors that affect the choices of consumers to healthcare services, and measure the effect of healthcare inputs on the level of mortality rate in the City of Santiago, Isabela, Philippines. Primary and secondary data were utilized, and even employed descriptive and inferential statistics for the analysis. This study discovered that the competitive index has a significant positive impact on the total annual patients and healthcare facilities while the annual healthcare expenditure of the City of Santiago is insignificant. The demand for healthcare services arises because of demographic, medical-related, and socio-economic factors. Moreover, the prime factor influencing residents' acquiring healthcare services is the quality itself. Lastly, the mortality rate has a significant inverse impact on the number of general practitioners and medical specialists in the city, while the number of hospital beds showed a significant positive effect.

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What patients think about choice in healthcare? A study on primary care services in Finland

Cited by 7 publications

References 22 publications

The Complexity of Decreased Work Ability: Individuals’ Perceptions of Factors That Affect Returning to Work after Sickness Absence

The Complexity of Decreased Work Ability: Individuals’ Perceptions of Factors That Affect Returning to Work after Sickness Absence

Consumers’ preferences for endoscopes: a discrete choice experiment

Analysis of the Healthcare and Overall Economic Competitiveness of Santiago, Isabela, Philippines

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