What Motivates Voluntary Engagement in Cooperative Information Systems

Freedman, Jim

doi:10.1109/hicss.2007.613

Cited by 6 publications

(3 citation statements)

References 27 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Cooperation, listening to others, punctuality in class, and maintaining balanced relations with instructor and peers are the components of social engagement in the context of the classroom [ 50 ]. Outside of the classroom context, social engagement is based on the shared values, interests, or purposes of participation in a community clubs, study groups, and student organizations [ 51 , 52 ]. Students in an online learning mode need to feel that they are not alone in their learning but connected to a group of learners [ 10 ].…”

Section: Introductionmentioning

confidence: 99%

Behavioral, cognitive, emotional and social engagement in mathematics learning during COVID-19 pandemic

et al. 2022

View full text Add to dashboard Cite

A meaningful engagement of learners is critical in the quality teaching and learning of mathematics at school level. Learner engagement has been an ongoing issue in mathematics classrooms in Nepal and elsewhere. In this context, this study aimed to examine the level of engagement (behavioral, social, emotional, and cognitive activities) and their association with learning mathematics through the virtual mode of instruction during the pandemic. The cross-sectional online survey design was employed among 402 secondary-level mathematics teachers in Nepal. Descriptive statistics, correlation, and structural equation modeling were the major statistical techniques used in research. The findings indicate that the level of behavioral, social, emotional, and cognitive engagement of students was found to be high in the online mode of instruction. Additionally, cognitive engagement has significant highest impact on social, behavior, and emotional engagement.

show abstract

Section: Introductionmentioning

confidence: 99%

Behavioral, cognitive, emotional and social engagement in mathematics learning during COVID-19 pandemic

et al. 2022

View full text Add to dashboard Cite

show abstract

“…Information asymmetries lead to a typical principal-agent conflict [Eisenhardt 1989;Freedman 2007;Novak 2009]. The customer (="principal") has less knowledge about her travel options and has to take care that the travel agent (="agent") optimizes the trip rather than his commission fee.…”

Section: Problems and Design Goalsmentioning

confidence: 99%

From telesales to tele-advisory in travel agencies

Schmidt-Rauch

Schwabe

2008

ACM Trans. Manage. Inf. Syst.

View full text Add to dashboard Cite

This article describes a multiloop design approach, demonstrating two concatenated build-and-evaluate loops of a project that aims at enhancing and improving tele-counseling at travel agency call-centers. The socio-technical system design intends to implement and support a collaborative travel counseling concept which equalizes travel agents and customers within a value co-created service encounter to resolve the specific problems in travel agency call-centers. The design is finally guided by four instrumental goals: (1) increase transparency, (2) improve information quality, (3) support joint problem solving, and (4) create advisory experience. While the first build-and-evaluate loop mainly enhanced the workplace picture, the second build-and-evaluate loop primarily revealed organizational demands. This indicates that the proposed design approach enables sequentially broadening the problem space for design and supports iteratively moving forward the utility of the emerging artifact. Design is informed by concatenating insights from the previous loops which enrich understanding of the instrumental goals. The presented goals as well as the design approach are encouraging candidates for additional testing as a base for general design principles.

show abstract

“…This exposes companies to growing pressure to increase the perceived value of their offerings by introducing cooperative business models in which end-users are empowered to active co-creators of value (Freedman, 2007). In contrast to traditional business models where information asymmetry is the fundamental principle of rent-seeking (providers having more or better information than customers), in cooperative business providing equal access to information resources to all parties involved is the key mechanism of value creation (ibid.…”

Section: Value Co-creationmentioning

confidence: 99%

Designing for reintermediation in the brick-and-mortar world: Towards the travel agency of the future

Novak

Schwabe

2009

Electron Markets

View full text Add to dashboard Cite

The Internet and electronic marketplaces have profoundly transformed the travel services industry and challenged the traditional value proposition of travel agencies: What is the reason for their existence if information is abundantly available and transactions can be flexibly conducted in direct buyer-seller interactions on the Internet? Traditional travel agencies are struggling to develop new value propositions which differentiate them against the Internet competition, largely based on expanding their reach through online subsidiaries. We present a reintermediation approach based on a novel way of IT-enabled travel advisory which integrates the advantages of interactive technologies and Internet channels with the advantages of direct customer interaction in the physical agency setting. In particular, we propose a reintermediation framework based on the integration of kernel theories from information seeking behavior, interactive value creation, relationship marketing and the design of hedonic information systems. We argue that physically collocated travel advisory services can create a significant added value, if they succeed in uncovering customers' hidden needs, heightening trust and relationship building in the advisory process and creating a better user experience. Following the design science methodology we validate the proposed framework through the design, implementation and evaluation of a proof-ofconcept prototype in a field experiment in a real-world travel agency.

show abstract

What Motivates Voluntary Engagement in Cooperative Information Systems

Cited by 6 publications

References 27 publications

Behavioral, cognitive, emotional and social engagement in mathematics learning during COVID-19 pandemic

Behavioral, cognitive, emotional and social engagement in mathematics learning during COVID-19 pandemic

From telesales to tele-advisory in travel agencies

Designing for reintermediation in the brick-and-mortar world: Towards the travel agency of the future

Contact Info

Product

Resources

About