What Methods Software Teams Prefer When Testing Web Accessibility

Abstract

Accessibility has become an important focus in software development; the goal is to allow as many people as possible, regardless of their capabilities, to use software. We have investigated the methods that software teams prefer when testing the accessibility of their software. We conducted a large-scale study to evaluate six methods, using a sample of 53 people who work on various software teams. We present a detailed breakdown of the results for each testing method and analyze the differences between the methods. Our findings show that there are statistically significant differences in team members’ preferences, particularly for those with different roles. This implies that a software team should not choose a single method for all team members.

Assessment of digital library design guidelines to support blind and visually impaired users: a study of key stakeholders’ perspectives

“…Second, not only do they play different roles, but they also possess varying levels of experience and knowledge. Prior research points out that each stakeholder’s opinion is affected by their experience and knowledge (Bai et al , 2019; Xie et al , 2018b; Yesilada et al , 2015). This study further reveals that users experience help-seeking situations in their interactions with DLs, but they have inadequate knowledge of the accessibility and usability of DLs.…”

“…Studies have highlighted the importance of incorporating users’ insight and needs in designing a DL (Li and Liu, 2019; Ngimwa and Adams, 2013; Xie et al , 2018b). While users’ opinions are based on their previous interactions with DLs, developers’ perspectives result from their work experience (Bai et al , 2019). As scholars share some of the same expertise and viewpoints as users and DL developers (Xie et al , 2018b), they consider both users’ and developers’ perspectives, bridging the perception gap between users and developers.…”

Semantic Web Accessibility Testing via Hierarchical Visual Analysis

“…Another line of work focuses on researching software development best practices and how do they impact the accessibility of the end product. For instance, Sanchez et al [41] and Bai et al [42], [43] examine development practices in agile teams working on accessible software, with the goal of proposing a guideline for better agile practices. Krainz et al [44] investigates the impact of a model-driven approach to development on the accessibility of the created product.…”

Accessibility Issues in Indonesian E-Commerce Portals: Issues and Recommendations for Business Improvement and Growth

“…According to the rules and regulations provided by the web content accessibility (W3C), the websites must follow these rules and regulations (Bai et al, 2019) ., Descriptive titles are to be mentioned in every page, Labels must be mentioned in all pages, In case of images and other graphical elements, necessary site description should be provided, so that speech synthesizer can decode the information to visually challenged consumers [8]. There should be a universal webpage that can be accessed by all the people irrespective of their disabilities, the most common problems that are observed during accessing the portal is broken tags, Image positioning is not available According to the web content accessibility guidelines, there are 4 important principles that must be considered before developing a web portal.…”

“…Due to this, the Indonesian government facing many problems in providing quality health care or eye care services to the people who are living in remote locations. According to the report provided by WHO, there are around 3% of the people who are suffering from visual impairments and in Indonesia, most of the eye care centers are maintained by Government or NGOs or Defence organizations [2]. Cataract has been considered as one of the most prevalent visual impairment among the Indonesian population and other impairments include glaucoma.…”