What makes social media-based supplier network involvement more effective for new product performance? The role of network structure

Cheng, Colin C.J.; Shiu, Eric

doi:10.1016/j.jbusres.2020.06.054

Cited by 20 publications

(15 citation statements)

References 92 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Accordingly, SMEs may adopt social media for the possible benefits such as compatibility, observability (i.e., the use by competitors), and relative advantage significantly outweigh the costs, complexity and risks represented by the technology (Kwon et al, 2021). In this vein, the results of a recent study by Cepeda-Carrion et al (2022) support the key role of social media for acquiring external information and knowledge, also in order to improve the performance of new products (Cheng and Shiu, 2020).…”

Section: Social Media Adoption In Smes' Marketing Strategiesmentioning

confidence: 94%

Dynamically adapting to the new normal: unpacking SMEs’ adoption of social media during COVID-19 outbreaks

Olivieri

Rialti

2023

JBIM

View full text Add to dashboard Cite

Purpose This paper aims to investigate small and medium enterprises’ (SMEs) adoption of social media platforms and how they integrated them within their marketing strategies during the COVID-19 outbreaks. Dynamic capabilities – observed as the interplay between sensing, seizing and reconfiguration capabilities – represent the principal theoretical framework used in this research to explain challenges in social media adoption and their effects on these businesses. Design/methodology/approach This study adopts the grounded theory approach to analyze semistructured interviews with 19 key informants from Italian SMEs belonging to diversified industries. Findings The findings of this research are summarized in a holistic framework that explores three types of capabilities (i.e. sensing, seizing and reconfiguration capabilities) and the marketing outcomes of social media adoption among SMEs. Originality/value This study attempts to unpack the specific dynamic capabilities that allowed SMEs to be successful in social media adoption during COVID-19 outbreaks.

show abstract

Section: Social Media Adoption In Smes' Marketing Strategiesmentioning

confidence: 94%

Dynamically adapting to the new normal: unpacking SMEs’ adoption of social media during COVID-19 outbreaks

Olivieri

Rialti

2023

JBIM

View full text Add to dashboard Cite

show abstract

“…On the other hand, in dense supply networks where members are likely to interact frequently, much of the information circulating becomes redundant. Therefore, extant studies have documented mixed results, with some studies showing a positive (Delbufalo, 2015), negative (Cheng and Shiu, 2020), inverted U-Shaped (Swierczek, 2018) or no relationship (Bellamy et al , 2014) between supply network density and the innovation or operational performance of the embedded firms. Often embedded within a supply network are groups of firms that interact with each other to such an extent that they could be considered separate entities (Kim et al , 2011).…”

Section: Literature Reviewmentioning

confidence: 99%

“…The concept has been reflected in the notion of network complexity, characterised as the numbers of tiers in a supply chain (role diversity) or the dispersion of network members across different countries and locations (geographical diversity) (Choi and Hong, 2002; Kim et al , 2011). Specifically, the extant literature has documented the positive impact of network diversity in terms of product (Cheng and Shiu, 2020) and technology (Gao et al , 2014) on firms’ innovation performance.…”

Section: Literature Reviewmentioning

confidence: 99%

The role of network structural properties in supply chain sustainability: a systematic literature review and agenda for future research

Alinaghian

Qiu

Razmdoost

2020

SCM

View full text Add to dashboard Cite

Purpose The purpose of this paper is to systematically review and assess the current status of research on supply chain sustainability from a network structural perspective and provide an organising framework for future scholarship in this area. Design/methodology/approach By adopting an evidence-based approach, this study conducts a systematic review of 73 articles from 18 peer-reviewed journals published between 2000 and 2020. Findings Adopting a social network analysis approach, the review identifies specific node-level (i.e. degree centrality, closeness centrality and betweenness centrality) and network-level (i.e. network density, network sub-groups and network diversity) structural properties that play a role in supply chain sustainability. The results reveal that structural properties determine the extent of perception of sustainability risks, the diffusion of sustainability targets, introduction of sustainable innovations, development of sustainability capabilities, adoption of sustainability initiatives and the monitoring of sustainability performance throughout the supply chain. Originality/value By distinguishing between supply network and sustainable supply network types, this study extends the existing understandings of the role of network connectivity patterns in supply chain sustainability through synthesising and evaluating the extant literature. This study further clarifies the role of these network structural properties in supply chain sustainability by describing their impact on a set of sustainable supply chain management practices through which firms achieve sustainability goals across their supply chains.

show abstract

“…For example, social media can facilitate collaboration and the creation of valuable user-generated content (Soto-Acosta et al, 2017). Simultaneously, firms can also acquire valuable information from suppliers, which enhances innovation and new product development (Cheng & Shiu, 2020).…”

Section: Literature Reviewmentioning

confidence: 99%

Configurations of social media‐enabled strategies for open innovation, firm performance, and their barriers to adoption

Barlatier

Josserand

Hohberger

et al. 2022

J of Product Innov Manag

View full text Add to dashboard Cite

show abstract

What makes social media-based supplier network involvement more effective for new product performance? The role of network structure

Cited by 20 publications

References 92 publications

Dynamically adapting to the new normal: unpacking SMEs’ adoption of social media during COVID-19 outbreaks

Dynamically adapting to the new normal: unpacking SMEs’ adoption of social media during COVID-19 outbreaks

The role of network structural properties in supply chain sustainability: a systematic literature review and agenda for future research

Configurations of social media‐enabled strategies for open innovation, firm performance, and their barriers to adoption

Contact Info

Product

Resources

About