Abstract:The Balanced Scorecard (BSC) is one of the best-known strategic planning and evaluation tools that uses both monetary and non-monetary data. This paper focuses on empirically testing whether the four dimensions of the BSC predicts organizational performance of Ghanaian public universities. The study adopted a cross-sectional, descriptive survey design and the primary sources of data was gathered through hand-administered structured questionnaires from both academic and administrative staff of 10 accredited pub… Show more
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