What is the Current and Future Status of Digital Mental Health Interventions?

Baños, Rosa M.; Herrero, Rocío; Vara, Ma Dolores

doi:10.1017/sjp.2022.2

Cited by 36 publications

(19 citation statements)

References 69 publications

(75 reference statements)

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“…Emerging technologies, including AI, were considered in our search strategy, but were not used by the OeMH interventions described in the included studies. Nonetheless, this knowledge area is expected to increasingly feature the use of emerging technologies in the near future as the focus extends beyond nascent explorations of their applications for mental health and investigates the optimization of their implementation as well [ 82 ].…”

Section: Discussionmentioning

confidence: 99%

Strategies for Implementing Occupational eMental Health Interventions: Scoping Review

Bernard¹,

Toppo²,

Raggi³

et al. 2022

J Med Internet Res

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Background The implementation of eMental health interventions, especially in the workplace, is a complex process. Therefore, learning from existing implementation strategies is imperative to ensure improvements in the adoption, development, and scalability of occupational eMental health (OeMH) interventions. However, the implementation strategies used for these interventions are often undocumented or inadequately reported and have not been systematically gathered across implementations in a way that can serve as a much-needed guide for researchers. Objective The objective of this scoping review was to identify implementation strategies relevant to the uptake of OeMH interventions that target employees and detail the associated barriers and facilitation measures. Methods A scoping review was conducted. The descriptive synthesis was guided by the RE-AIM (reach, effectiveness, adoption, implementation, and maintenance) framework and the Consolidated Framework for Implementation Research. Results A total of 31 of 32,916 (0.09%) publications reporting the use of the web-, smartphone-, telephone-, and email-based OeMH interventions were included. In all, 98 implementation strategies, 114 barriers, and 131 facilitators were identified. The synthesis of barriers and facilitators produced 19 facilitation measures that provide initial recommendations for improving the implementation of OeMH interventions. Conclusions This scoping review represents one of the first steps in a research agenda aimed at improving the implementation of OeMH interventions by systematically selecting, shaping, evaluating, and reporting implementation strategies. There is a dire need for improved reporting of implementation strategies and combining common implementation frameworks with more technology-centric implementation frameworks to fully capture the complexities of eHealth implementation. Future research should investigate a wider range of common implementation outcomes for OeMH interventions that also focus on a wider set of common mental health problems in the workplace. This scoping review’s findings can be critically leveraged by discerning decision-makers to improve the reach, effectiveness, adoption, implementation, and maintenance of OeMH interventions.

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Section: Discussionmentioning

confidence: 99%

Strategies for Implementing Occupational eMental Health Interventions: Scoping Review

Bernard¹,

Toppo²,

Raggi³

et al. 2022

J Med Internet Res

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“…Previous literature demonstrates the importance of personalization from analyses of user reviews ( 58 ). Further reports posit that a lack of perceived personalization in DMHIs constitute a barrier to user engagement ( 59 , 96 ), and that offering personalized feedback increases user engagement ( 97 ). Therefore, by ensuring that the report content is personalized to the data provided by the user during the completion of the assessment, engagement may be increased.…”

Section: Discussionmentioning

confidence: 99%

Learnings from user feedback of a novel digital mental health assessment

et al. 2022

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Digital mental health interventions (DMHI) have the potential to address barriers to face-to-face mental healthcare. In particular, digital mental health assessments offer the opportunity to increase access, reduce strain on services, and improve identification. Despite the potential of DMHIs there remains a high drop-out rate. Therefore, investigating user feedback may elucidate how to best design and deliver an engaging digital mental health assessment. The current study aimed to understand 1304 user perspectives of (1) a newly developed digital mental health assessment to determine which features users consider to be positive or negative and (2) the Composite International Diagnostic Interview (CIDI) employed in a previous large-scale pilot study. A thematic analysis method was employed to identify themes in feedback to three question prompts related to: (1) the questions included in the digital assessment, (2) the homepage design and reminders, and (3) the assessment results report. The largest proportion of the positive and negative feedback received regarding the questions included in the assessment (n = 706), focused on the quality of the assessment (n = 183, 25.92% and n = 284, 40.23%, respectively). Feedback for the homepage and reminders (n = 671) was overwhelmingly positive, with the largest two themes identified being positive usability (i.e., ease of use; n = 500, 74.52%) and functionality (i.e., reminders; n = 278, 41.43%). The most frequently identified negative theme in results report feedback (n = 794) was related to the report content (n = 309, 38.92%), with users stating it was lacking in-depth information. Nevertheless, the most frequent positive theme regarding the results report feedback was related to wellbeing outcomes (n = 145, 18.26%), with users stating the results report, albeit brief, encouraged them to seek professional support. Interestingly, despite some negative feedback, most users reported that completing the digital mental health assessment has been worthwhile (n = 1,017, 77.99%). Based on these findings, we offer recommendations to address potential barriers to user engagement with a digital mental health assessment. In summary, we recommend undertaking extensive co-design activities during the development of digital assessment tools, flexibility in answering modalities within digital assessment, customizable additional features such as reminders, transparency of diagnostic decision making, and an actionable results report with personalized mental health resources.

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“…By leveraging cutting-edge technology, these interventions facilitate more effective, efficient and adaptable communication strategies, which are critical for team success. Relative to traditional face-to-face interventions, digital workplace interventions generally come with peculiar challenges, including, for example, users’ engagement and adherence, ethics, privacy and data protection (Baños et al , 2022; Phillips et al , 2019). On the contrary, digital interventions for teamwork can offer unique advantages over traditional face-to-face interventions, such as increased geographical and temporal accessibility, cost-effectiveness, personalization and attractiveness (ibid).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

“…Digital workplace interventions can be defined as structured, planned and science-based actions aiming to promote desirable work outcomes by exploiting the potential offered by digital technologies. It may be adaptations of traditional, in-person interventions facilitated through online teleconferencing platforms or designed exclusively for computer or smartphone applications (Baños et al , 2022). Although research has shown that digital interventions can effectively promote desirable workplace outcomes (Phillips et al , 2019), and despite promising preliminary evidence regarding the effectiveness of digital-based team coaching interventions in various industries (Bernardová, 2012; Franc et al , 2019; Tetour, 2019), much of the existing literature has primarily focused on individual-level implementation and evaluation of digital workplace interventions.…”

Section: Introductionmentioning

confidence: 99%

Digital team coaching for workplace communication: longitudinal evaluation of recipients’ perceptions

Giusino,

De Angelis,

Kubík

et al. 2023

TPM

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Purpose The purpose of this study is to describe the implementation of a digital-based team coaching intervention aimed at improving team communication in the workplace through social network visualization. The study examined recipients’ perceptions of the intervention at two time points and assessed the temporal stability of various factors, including the intervention’s integrity, design, transferability, acceptance and the usability of the adopted visualization tool. The moderating role of digital usability was also evaluated. Design/methodology/approach Four team coaching sessions were delivered to 62 participants from seven teams across three departments within a large public health-care organization in Northern Italy. Perceptions of the intervention dimensions were collected after the second and fourth sessions. Findings Results indicated that, at both time points, recipients appreciated the intervention’s integrity and usability more than its design, transferability and acceptance. Furthermore, no significant changes in recipients’ perceptions were observed over time. The transferability of the intervention was significantly associated with its acceptance, but only when the usability of the digital tool was high. Research limitations/implications The study enriches existing literature on digital interventions in group communication by focusing on process dimensions like recipients’ perceptions of various aspects and the implementation process. Furthermore, the study underscores the potential of integrating specific techniques such as sociomapping and coaching within health-care organizations, encouraging more research and development in these areas. Practical implications The study emphasizes the critical role of usability and integrity in digital-based team coaching interventions, suggesting that high-quality, user-friendly tools not only lead to initial effectiveness but also sustain positive impacts over time, while also increasing transferability and acceptance. Originality/value The present study uniquely deploys a longitudinal approach to examine recipients’ perceptions of a digital-based intervention that combines social network visualization and team coaching to enhance team communication.

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What is the Current and Future Status of Digital Mental Health Interventions?

Cited by 36 publications

References 69 publications

Strategies for Implementing Occupational eMental Health Interventions: Scoping Review

Strategies for Implementing Occupational eMental Health Interventions: Scoping Review

Learnings from user feedback of a novel digital mental health assessment

Digital team coaching for workplace communication: longitudinal evaluation of recipients’ perceptions

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