2004
DOI: 10.1002/he.154
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What is more important to effective governance: Relationships, trust, and leadership, or structures and formal processes?

Abstract: Changing structures may be a less important factor in creating an effective approach to governance than leadership, relationships, and trust.

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Cited by 64 publications
(76 citation statements)
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References 10 publications
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“…We also need to lower the risk of doing so by creating experiences of trust. In higher education the importance-but also the lack-of trust has been pointed out by Kezar (2004), who summarises, after going through several studies on leadership and governance in higher education: 'Unless there are relationships of respect and trust, people do not share ideas. '…”
Section: Cluster To Cluster and The Importance Of Trustmentioning
confidence: 98%
“…We also need to lower the risk of doing so by creating experiences of trust. In higher education the importance-but also the lack-of trust has been pointed out by Kezar (2004), who summarises, after going through several studies on leadership and governance in higher education: 'Unless there are relationships of respect and trust, people do not share ideas. '…”
Section: Cluster To Cluster and The Importance Of Trustmentioning
confidence: 98%
“…From an institutional management point of view, further work needs to be conducted to highlight the importance of trust, consensus, and vision shared by senior managers on campus, which seems to be keys to institutional effectiveness. Institutional leadership and trust (see Kezar 2004), and appropriate governance and management structures (Birnbaum 2004;Shattock 2003) against appropriate 'value dimensions' (Balderston 1995) would be imperative in order to develop institutional capability within the differentiated system. In order to manage diversification, appropriate internal governance and mediation mechanisms would need to be created at the institutional level, for example, to manage diversification of funding resources through multiple channels.…”
Section: Discussionmentioning
confidence: 99%
“…Still, when leaders determine that change is needed, the structure of governance is often the first thing to be examined and adjusted. Echoing Birnbaum's criticisms, Kezar (2004) explains that "there is widespread acknowledgement of the governance problem, but few solutions have been proposed and, of those, few have proven successful" (p. 35). She posited that one reason for the governance problem might be the historical focus on the effectiveness of governance structures rather than on the role of other processes such as culture, communication, preparation, and teambased leadership.…”
Section: Considerations For Governancementioning
confidence: 97%