What is impact assessment and why is it important?

Streatfield, David; Markless, Sharon

doi:10.1108/14678040911005473

Cited by 38 publications

(15 citation statements)

References 4 publications

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“…These outcomes include: knowledge and skills, perceptions and outcomes, specific behavior, quality of life, and society and economy (Streatfield and Markless, 2009).…”

Section: Efforts To Identify Outcomesmentioning

confidence: 99%

Assessing outcomes and value: it’s all a matter of perspective

Matthews¹

2015

Performance Measurement and Metrics

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to explore a wide range of performance measures, while acknowledging that of late, outcome measures have become increasingly important. Several initiatives are underway to develop a broad framework and suggest approaches to developing outcome measures for all types of libraries. However, while outcomes may be increasingly used, determining the value of a specific outcome is complicated by the reality that value is determined by a combination of perspective and each individual experiencing a specific library service. Design/methodology/approach -This paper reviews the literature about outcomes and determining the value of outcomes as a foundation for exploring these two inter-related issuesoutcomes and value. Findings -The findings of a number of reports and studies are reported. Originality/value -Separating the question of identifying the outcomes associated with library services and the value of these outcomes are shaped by the perspective of value and determining value will assist libraries in attempting to measure the impact of the services they provide.

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“…These outcomes include: knowledge and skills, perceptions and outcomes, specific behavior, quality of life, and society and economy (Streatfield and Markless, 2009).…”

Section: Efforts To Identify Outcomesmentioning

confidence: 99%

Assessing outcomes and value: it’s all a matter of perspective

Matthews¹

2015

Performance Measurement and Metrics

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“…This approach relies not just on counting the use of resources or services, but assessing the 'improvement' for the individuals who make use of the specific service. Streatfield and Markless (2009) and the International Standards Organisation's (ISO) Standard 16439 (International Standards Organisation 2014) provide the definition of impact -relevant to this study -as the difference or change in an individual that results from intentional or accidental contact with a library service. If positive, change can be expressed as beneficial; an effect that is helpful or intended to be helpful.…”

Section: Literature Reviewmentioning

confidence: 99%

Evaluating the impact of the public library book collection: a case study of two public libraries in Cape Town

Skarzynski

Nassimbeni

2016

SAJLIS

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“…In fact, it is a "transdiscipline" whose subject matter is the study and improvement of tools for other disciplines (Scriven, 1991, p. 365). Decades of Evaluation Research applied to Library and Information Science have resulted in a multiplicity of theoretical and empirical studies, from the pioneer work of S.C. Bradford (1948) to the publication of the first international standard on library performance indicators (ISO 11620, 1998) and recent developments in the emergent area of library impact evaluation (Markless and Streatfield, 2006;Imholz and Weil, 2007;Streatfield and Markless, 2009;Mays et al, 2010;Stone and Ramsden, 2013;among others). Within the library evaluation research corpus, meta-evaluation is still an underexplored area (White, 2002;Calvert, 2008;Pinto, 2012).…”

Section: Introductionmentioning

confidence: 98%

Library performance continuum and the imperative of meta-evaluation

Pinto

2014

Performance Measurement and Metrics

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Purpose -The purpose of this paper is to characterize performance evaluation dynamics developed in Lisbon Municipal Libraries Network (LMLN) over a two-decade period , using a specific model and tools of (meta-)analysis. Design/methodology/approach -Based on a methodology eminently qualitative supported by a combination of research methods (literature review, construction and application of conceptual models for analysis and case study), the author examined LMLN's performance evaluation progress, focusing on the diachronic study of evaluative processes -the performance evaluation dynamics. Findings -Between 1989 and 2009, LMLN developed four main performance evaluation dynamics. The most significant results that emerged from the examination of these dynamics relate to the following elements of the model of analysis Dynamics and Impacts of Library Performance Evaluation (DILPE): evaluation objects and methods; organization; and dissemination of results. The study also emphasized the importance of some factors to dynamics sustainability: the presence of a permanent coordination team, in the direct dependency of the head of library services, with the right competences; the existence of a culture of assessment; and the commitment of leadership with performance evaluation. Originality/value -The meta-evaluative approach and particularly the focus on the long-term development of evaluative theories and practices, contributes to the enlargement of the international corpus on library performance evaluation. On the other hand, the analytical model and conceptual tools created might be useful to other researchers/practitioners willing to meta-evaluate library performance evaluation dynamics.

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What is impact assessment and why is it important?

Cited by 38 publications

References 4 publications

Assessing outcomes and value: it’s all a matter of perspective

Assessing outcomes and value: it’s all a matter of perspective

Evaluating the impact of the public library book collection: a case study of two public libraries in Cape Town

Library performance continuum and the imperative of meta-evaluation

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