What Is a “Good” Social Network for Policy Implementation? The Flow of Know-How for Organizational Change

Frank, Kenneth A.; Penuel, William R.; Krause, Ann E.

doi:10.1002/pam.21817

Cited by 40 publications

(26 citation statements)

References 104 publications

(121 reference statements)

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“…Since the work of Lipsky on education reform (Weatherley and Lipsky ), many researchers (e.g., Maynard‐Moody and Musheno ; Maroulis and Wilensky ) have analyzed teachers’ behavior as being representative of street‐level bureaucrats. Analyzing the workplace relations of teachers has the additional benefit of providing a context in which individuals often access resources, particularly tacit expertise about the complex task of teaching, through informal social networks (Frank et al ; Frank, Penuel, and Krause ; Penuel et al ).…”

Section: Methodsmentioning

confidence: 99%

Foundations of Relating: Theory and Evidence on the Formation of Street‐Level Bureaucrats’ Workplace Networks

Nisar

Maroulis

2017

Public Administration Review

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Despite the importance of peers in forming role expectations, fostering group identity, and facilitating job learning, limited theory and empirical evidence exist on the antecedents of street-level peer relationships. To address this gap, the authors draw on social capital and social exchange theories to develop hypotheses about the micro-social foundations of street-level bureaucrats' peer selection. The hypotheses are tested using a rich data set from an intraorganizational network of teachers in a large urban school implementing a reform that strongly promoted frontline innovation. Both structural and instrumental considerations, such as seeking peers possessing characteristics and resources valued by the reform, figure prominently in the work relations of street-level bureaucrats. These results imply that the introduction of improvement initiatives requiring frontline participation, in addition to altering work practices, may also alter social networks within the frontline of an organization in a manner that favors some frontline workers over others. Practitioner Points• Peer interactions help frontline workers implement improvement initiatives and make sense of desired changes. • Instrumental considerations play an important role in determining peers in the workplace. • Frontline workers are more likely to form work relationships with peers possessing locally valued resources.• The design and implementation of policies aimed at organizational change, in addition to potentially changing the way work is done within an organization, can also impact who is important inside an organization. • Failure to take networks of work relations into account could limit the impact of human resource practices and organizational reforms within organizations.

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Section: Methodsmentioning

confidence: 99%

Foundations of Relating: Theory and Evidence on the Formation of Street‐Level Bureaucrats’ Workplace Networks

Nisar

Maroulis

2017

Public Administration Review

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“…Finally, both the active participation of stakeholders from multiple roles and interactions among stakeholders may be especially important in and relevant to social media‐based networks because of how individuals identify with a network or think of a network as being related to oneself or one's work. When identification with an organization or network is low (i.e., when individuals are forced to participate in a group, or otherwise do not perceive themselves to belong in the group), the sharing of ideas and resources from specific, targeted stakeholders with the most expertise can be preferable to shared expertise throughout an organization (Frank, Penuel, & Krause, 2015; Frank, Xu, & Penuel, 2018). But, when identification with the group is high, then a message that balances the voices of multiple people—such as one that could emerge from the contributions of individuals from heterogeneous professional roles with different expertise—may lead to success (Frank et al, 2018).…”

Section: Literature Reviewmentioning

confidence: 99%

Idle chatter or compelling conversation? The potential of the social media‐based #NGSSchat network for supporting science education reform efforts

et al. 2020

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The Next Generation Science Standards (NGSS) chat (#NGSSchat) is a social media-based professional network used to discuss topics related to the NGSS in the United States. While successful reforms involve and coordinate the work of multiple stakeholders, recent research points out a striking lack of coordination between the individuals working in different educational roles-to the detriment of intended changes in the system. In this study, we analyzed more than 7,000 posts from individuals participating in #NGSSchat on Twitter (n = 247) during 2 years of 1-hr synchronous discussions. We studied the depth and types of conversations that took place, the extent to which the involvement of teachers, administrators, researchers, and organizations was balanced, and what explains participation in the network over time. Using a Analytic code and information about how to access the data used in this study are available in an Open Science Framework repository: https://osf.io/9ex7k/

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“…Policy-related information, including research evidence, is rarely produced or consumed in a linear fashion, but instead is a result of the social ecology and interactions of a wide array of actors occurring within a particular institutional/organizational context (Tseng, 2012). Social networks and informal pathways are particularly important for the efficient flow of policy knowledge, practices and strategies, or policy "know how" (Finnegan, Daly, & Che, 2013;Frank & Penuel, 2015;Nutley, Walter, & Davies 2003). Importantly, high levels of trust and opportunities for social interaction are critical aspects of successful school reform (Bryk & Schneider, 2002), as well as an important part of research utilization for school improvement at all levels of educational governance.…”

Section: Evidence-based Policymakingmentioning

confidence: 99%

Education Politics and Policy: Emerging Institutions, Interests, and Ideas

Galey¹

2015

Policy Studies Journal

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The article reviews the most recent research on K–12 education policy and politics in the United States. I begin by exploring current reform trends and emerging institutional arrangements governing contemporary U.S. school systems in relation to patterns of increasing federal and state involvement in educational policy arenas. I then examine and synthesize studies from four key areas of educational policy research—accountability and teacher evaluation, market‐based reforms, educational research utilization, and local and state capacity building. I conclude with an overview of gaps in the literature and suggestions for future research.

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What Is a “Good” Social Network for Policy Implementation? The Flow of Know-How for Organizational Change

Abstract: Abstract

Cited by 40 publications

References 104 publications

Foundations of Relating: Theory and Evidence on the Formation of Street‐Level Bureaucrats’ Workplace Networks

Foundations of Relating: Theory and Evidence on the Formation of Street‐Level Bureaucrats’ Workplace Networks

Idle chatter or compelling conversation? The potential of the social media‐based #NGSSchat network for supporting science education reform efforts

Education Politics and Policy: Emerging Institutions, Interests, and Ideas

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