2016
DOI: 10.2522/ptj.20150240
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What Influences Patient-Therapist Interactions in Musculoskeletal Physical Therapy? Qualitative Systematic Review and Meta-Synthesis

Abstract: A mix of interpersonal, clinical, and organizational factors are perceived to influence patient-therapist interactions, although research is needed to identify which of these factors actually influence patient-therapist interactions. Physical therapists' awareness of these factors could enhance patient interactions and treatment outcomes. Mechanisms to best enhance these factors in clinical practice warrant further study.

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Cited by 184 publications
(162 citation statements)
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“…Hall et al [61] reported positive associations between TA and global perceived effect, change in pain, physical function, patient satisfaction, depression and general health status. In a recent meta-synthesis of qualitative studies, O’Keeffe et al [62] identified 4 themes of TA from 12 codes across 13 MSK studies. These included physical therapist interpersonal and communication skills (listening, empathy, friendliness, encouragement, confidence, nonverbal communication), physical therapist practical skills (patient education, physical therapist expertise and training), individualized patient-centred care (individualized, taking patient preferences and opinion into consideration) and organizational and environmental factors (time, flexibility with patient appointment and treatment).…”
Section: Resultsmentioning
confidence: 99%
“…Hall et al [61] reported positive associations between TA and global perceived effect, change in pain, physical function, patient satisfaction, depression and general health status. In a recent meta-synthesis of qualitative studies, O’Keeffe et al [62] identified 4 themes of TA from 12 codes across 13 MSK studies. These included physical therapist interpersonal and communication skills (listening, empathy, friendliness, encouragement, confidence, nonverbal communication), physical therapist practical skills (patient education, physical therapist expertise and training), individualized patient-centred care (individualized, taking patient preferences and opinion into consideration) and organizational and environmental factors (time, flexibility with patient appointment and treatment).…”
Section: Resultsmentioning
confidence: 99%
“…The relationship between the patient and the practitioner has been shown to be useful in predicting and influencing outcomes in other chronic conditions such as low back pain52 53 and a positive alliance is seen to have an overall positive influence on rehabilitation 54. The influences on this relationship or ‘working alliance’ include a mix of interpersonal skills, practical skills and individualised patient-centred care 55. Working alliance involves technical skill and the reflective capacity of the therapist to respond to the patient, but extends beyond good communication to a sense of collaboration, warmth and support 56 57.…”
Section: Discussionmentioning
confidence: 99%
“…10 Based on contemporary evidence, we contend that once red flags and specific lumbar pathology are excluded, adoles cents with LBP require a flexible and targeted multidimensional approach to assessment and management (FIGURE 2). 44 A strong therapeutic relationship is con sidered central to this process, 40 and ado lescents' primary caregivers should also be included in the management.…”
Section: Discussionmentioning
confidence: 99%