“…After removing non-relevant literature, 34 records published between 2005 and 2019 were included in the review. Twenty of the records reviewed were conceptual or reflective papers [ 7 , 12 , 16 , 30 , 31 , 32 , 33 , 34 , 35 , 36 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 ], five were organization reports [ 13 , 15 , 47 , 48 , 49 ], three were mixed methods studies [ 26 , 50 , 51 ], three were magazine articles [ 10 , 52 , 53 ], one was a qualitative study [ 54 ], one was a chapter from a conference report [ 55 ], and one was a blog post [ 56 ].…”