2011
DOI: 10.1108/01425451211183246
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What has the internet ever done for employees? A review, map and research agenda

Abstract: Purpose-The main purpose of this paper is to assess the extent to which employees have benefitted in the internet age and to identify research gaps that surround such activities. Design/methodology/approach-The approach is a combination of a systematic literature review and an empirical analysis of secondary data drawn from press reports of emergent employee internet activities. Findings-The internet continues to provide fresh and exciting opportunities for the employee to explore in relation to furthering emp… Show more

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Cited by 34 publications
(42 citation statements)
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“…Many of such studies, for example, have focused on blogs as forums for employees to share critical accounts of employers (Schoneboom, 2007; 2011a; 2014; Pedersen et al ., ), express conflict (Richards, ), reflect on employment matters and seek advice from similar others (Ellis and Richards, ) and resurrect and galvanise a sense of control and attachment to their own occupational or professional community (Richards and Kosmala, ). Further studies have also begun to consider how alternative SNSs, such as Facebook, Twitter and discussion forums, allow even wider and more inclusive forums for conflict expression (Schoneboom, ; Richards, ; Sayers and Fachira, ; Wood, ).…”
Section: Introductionmentioning
confidence: 99%
“…Many of such studies, for example, have focused on blogs as forums for employees to share critical accounts of employers (Schoneboom, 2007; 2011a; 2014; Pedersen et al ., ), express conflict (Richards, ), reflect on employment matters and seek advice from similar others (Ellis and Richards, ) and resurrect and galvanise a sense of control and attachment to their own occupational or professional community (Richards and Kosmala, ). Further studies have also begun to consider how alternative SNSs, such as Facebook, Twitter and discussion forums, allow even wider and more inclusive forums for conflict expression (Schoneboom, ; Richards, ; Sayers and Fachira, ; Wood, ).…”
Section: Introductionmentioning
confidence: 99%
“…Kidwell and Sprague, ; Howcroft and Taylor, ). Other research has connected workers' autonomous use of blogs to resistance (Schoneboom, 2007; 2011a; Richards, 2008a; 2012; Richards and Kosmala, ). Clearly, social media is being used to express employee political agency both individually and collectively, but research is still relatively underdeveloped (McDonald and Thompson, ).…”
Section: Introductionmentioning
confidence: 99%
“…There is also a potential to examine email exchanges as forms of resistance, in the same way in which Richards (2011) has looked at work blogs. There is also a potential to examine email exchanges as forms of resistance, in the same way in which Richards (2011) has looked at work blogs.…”
Section: Discussionmentioning
confidence: 99%