What drives job satisfaction among community pharmacists? An application of relative importance analysis

Fadare, Olajide; Witry, Matthew J.; Gaither, Caroline A.; Doucette, William R.; Schommer, Jon C.

doi:10.1016/j.rcsop.2023.100237

Cited by 2 publications

(1 citation statement)

References 45 publications

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“…In general, job satisfaction refers to a sense of well-being based on the profession’s role in society, the experience of the employee, and the ability to evaluate them as a professional ( 25 ). The level of job satisfaction has been reported to affect the quality and delivery of health-care services and mediate the relationship between patient health outcomes ( 26 ).…”

Section: Introductionmentioning

confidence: 99%

General work stress and suicide cognitions in health-care workers: mediating effect of hopelessness and job satisfaction

Sarigül,

Kaya,

Aziz

et al. 2023

Front. Public Health

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Individuals with a satisfactory level of job satisfaction are much less likely to feel hopeless about their future and are more likely to perform efficiently in the workplace. General work stress (i.e., the work-related stress subjectively experienced) is a significant predictor of suicide cognitions. Furthermore, it has been posited that satisfaction and hope are fundamental to life from an existential perspective. We, therefore, tested a hypothetical model of general work stress, suicide cognitions, hopelessness, and job satisfaction. The data were collected from 416 health-care workers through a convenience sampling method. The mediation analysis results revealed significant negative and positive relationships among general work stress, suicide conceptions, hopelessness, and job satisfaction. The findings indicate that hopelessness and job satisfaction have a parallel mediating effect in the relationship between general work stress and suicide cognitions. The result of the study is of great importance, which suggests that interventions to alleviate hopelessness and work stress and to boost the job satisfaction of medical staff may help prevent suicide cognitions.

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Section: Introductionmentioning

confidence: 99%

General work stress and suicide cognitions in health-care workers: mediating effect of hopelessness and job satisfaction

Sarigül,

Kaya,

Aziz

et al. 2023

Front. Public Health

View full text Add to dashboard Cite

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Factors affecting healthcare employee satisfaction and their relationship to patient satisfaction in community health centres

Cherry

2024

Scripta Medica

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Background/Aim: In the realm of healthcare services, the satisfaction of medical professionals in their workplace environment has become a central concern closely associated with the perceived satisfaction levels of patients. This research investigated the intricate relationship between employee satisfaction and patient satisfaction within the context of communi-ty health centres. The study aimed to identify specific factors of employee satisfaction, such as compensation, supervision and work environment, that potentially influence the level of patient satisfaction. Methods: Employing a cross-sectional descriptive design, a total of 162 employees and 276 patients from 13 community health centres partici-pated in this study, conducted between June and September 2023. The participants were selected based on specific criteria, including age above 17, fluency in Indonesian and ability to complete the questionnaires. The study utilised two questionnaires: one measuring patient satisfaction with aspects of healthcare service and the other gauging employee satisfaction concerning management practices in community health centres. Both questionnaires employed Likert scale measurements to gather responses. Results: The findings indicated a significant influence of investigated fac-tors on patient satisfaction. Notably, compensation of employees emerged as a crucial factor significantly affecting patients satisfaction, aligning with previous research emphasising its importance in healthcare settings. Conversely, other factors such as supervision, work relationships, nature of work, opportunities for status change and work interactions with col-leagues of employees did not exhibit a significant impact on patient sat-isfaction. Conclusions: The study findings conformed the importance of compensation of employees a pivotal factor in designing strategies to improve pa-tient satisfaction in community health centres. While other factors like supervision and work interactions did not demonstrate statistically significant correlations, this suggests the potential for more complex relationships that warrant further investigation. Identifying specific factors that influence patient satisfaction in community health centres can significantly contribute to enhancing healthcare service quality and overall patient satisfaction in the future.

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What drives job satisfaction among community pharmacists? An application of relative importance analysis

Cited by 2 publications

References 45 publications

General work stress and suicide cognitions in health-care workers: mediating effect of hopelessness and job satisfaction

General work stress and suicide cognitions in health-care workers: mediating effect of hopelessness and job satisfaction

Factors affecting healthcare employee satisfaction and their relationship to patient satisfaction in community health centres

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