“…We further contribute to the literature on relationship banking and the importance of soft information in loan production. The literature suggests that relationships add value because banks have information about borrowers (e.g., Diamond (1984), James (1987)); that relationships increase the availability of credit and reduce interest rates on loans, especially for small firms (e.g., Berger and Udell (1995), Petersen and Rajan (2002)); and that, while deregulation and technological change have brought significant changes in the banking system (e.g., Kroszner and Strahan (1999)), small banks may be able to maintain the advantages associated with relationship banking (e.g., Berger et al (1998Berger et al ( , 2005). A related recent strand of literature argues that, despite significant improvements in financial innovations, such as securitization over the past few years, the location of the branch network still matters for a bank's investment decisions (Gilje, Loutskina, and Strahan (2013)).…”