What does ‘client centredness’ look like to clients?

Agnew, Francis; Crossan, Amanda; Davies, Mark; Hanna, Declan; Johnston, Barbara M.; McClements, R.; Tsang, Sue-Mun

doi:10.53841/bpscpf.2011.1.222.43

bpscpf

2011

DOI: 10.53841/bpscpf.2011.1.222.43

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What does ‘client centredness’ look like to clients?

Francis Agnew¹,

Amanda Crossan²,

Mark Davies³

et al.

Abstract: This paper presents the perceptions of a group of clients who attend a clinical health psychology department. It is hoped that the comments made offer an insight into how client centredness translates into client experience.

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Helpful processes in psychological therapy for patients with primary cancers: A qualitative interview study

Omylinska‐Thurston

Cooper

2014

Couns and Psychother Res

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Aims: The purpose of this study was to identify what patients with primary cancers found helpful in therapy. Method: Indepth qualitative interviews were conducted with eight patients who had completed a course of psychological therapy within an NHS psychology service for cancer patients. Data were analysed using thematic analysis. Results: The participants identified a range of helpful processes in therapy: talking and expressing their feelings to someone outside of the family; forming a relationship with their therapist; normalisation through the therapists' expert knowledge; problem-solving and CBT. Limitations: As with all qualitative studies, the small sample and size and dependence on participant recall limits generalisability of the findings. Implications: The findings of this study are consistent with a pluralistic perspective: that multiple therapeutic processes -aligned to a range of different orientations -can be of value to patients with primary cancers. This supports the provision of a range of therapeutic interventions and strategies for this patient group.

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Helpful processes in psychological therapy for patients with primary cancers: A qualitative interview study

Omylinska‐Thurston

Cooper

2014

Couns and Psychother Res

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Helpful factors of therapy with families/carers of individuals affected by cancer

Lombard¹

2020

bpscpr

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Aim:The purpose of this study was to identify what family members and/or carers of individuals affected by cancer found helpful in therapy.Method:Qualitative semi-structured interviews were conducted with six individuals who had completed psychological therapy within a charitable organisation for people affected by cancer. The data collected were thematically analysed.Results:Participants reported a range of helpful processes in therapy: talking and being open with someone outside of the family; building a trusting and safe relationship with a non-judgemental therapist who listened; normalisation of their experience as the therapist had specialised knowledge; being supported and strengthening their resources to cope with overwhelming and distressing feelings.Implications:These findings suggest that the unique perspectives of carers and/or family members can increase our understanding of the helpful processes of individual psychotherapy in cancer care settings and improve our delivery of services to this client population.

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What does ‘client centredness’ look like to clients?

Abstract: This paper presents the perceptions of a group of clients who attend a clinical health psychology department. It is hoped that the comments made offer an insight into how client centredness translates into client experience.

Cited by 2 publications

References 2 publications

Helpful processes in psychological therapy for patients with primary cancers: A qualitative interview study

Helpful processes in psychological therapy for patients with primary cancers: A qualitative interview study

Helpful factors of therapy with families/carers of individuals affected by cancer

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