What do we know about social media in tourism? A review

Zeng, Benxiang; Gerritsen, Rolf

doi:10.1016/j.tmp.2014.01.001

Cited by 810 publications

(665 citation statements)

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“…Litvin et al 2008;Wu and Pearce 2016;Xiang and Gretzel 2010;Yan et al 2015) rather than sharing of MGC such as sponsored advertisements. Moreover, according to a review by Zeng and Gerritsen (2014), social media research in the context of tourism has tended to adopt a qualitative approach, limiting the generalisability of findings. Thus, a quantitative exploration of sharing of tourism-related sponsored advertisements will not only offer theoretical contributions for social media researchers but also practical recommendations for tourism organisations.…”

Section: Literature Reviewmentioning

confidence: 99%

Sharing of Sponsored Advertisements on Social Media: A Uses and Gratifications Perspective

2018

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Organisations are increasingly utilising social media to advertise to, and interact with, consumers. Sponsored advertisements embedded into targeted users' social media feeds appear less invasive than standalone advertisements but, unlike organic postings, incur financial cost. Given that friends' posts attract most attention, this research employs Uses and Gratifications theory to determine salient motivations for users' intentions to share sponsored advertisements, framed in the tourism context. Survey data was collected (n = 487) and analysis revealed altruism, entertainment, socialising, and information seeking to be significant positive drivers of intention to share tourism-related sponsored advertisements on Facebook. Notably, information sharing was found to have a negative effect, while self-expression had no significant effect. In addition, the motivations were not found to significantly differ between males and females. This study contributes to theoretical understanding of users' intentions to share sponsored advertisements within the social media environment and provides practical recommendations to help tourism marketers maximise reach.

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Section: Literature Reviewmentioning

confidence: 99%

Sharing of Sponsored Advertisements on Social Media: A Uses and Gratifications Perspective

2018

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“…It should be noted that studies in the context of online tourism analyse the different types of information sources separately, without considering their combined weight for determining the images of tourist destinations in the form of accumulated information satisfaction and value (e.g. [11,43,44]). Nevertheless, within this information cosmos, the totality of available tourism information sources is 'competing' in a sense that some information sources are supplementing or substituting other sources depending on the information needs they intend to cover [45].…”

Section: Capturing Travellers' Online Information Search Process Durimentioning

confidence: 99%

Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

Kourouthanassis

Mikalef

Pappas

et al. 2017

Information & Management

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Please cite this article as: P.E. Kourouthanassis, P. Mikalef, I.O. Pappas, P. Kostagiolas, Explaining travellers online information satisfaction: a complexity theory approach on information needs, barriers, sources and personal characteristics, Information and Management (2017), http://dx.doi.org/10. 1016/j.im.2017.03.004 This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain.

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“…Recent research reviews of SM literature suggest SM research priorities. While Zeng and Gerritsen (2014) identified 65 articles related to tourism and SM research, they also suggested that this research topic is still in its infancy, and needs attention due to its significant role in society. Similar observations have been made in other SM-related reviews in tourism Leung et al, 2013) and marketing (Alalwan et al, 2017) as well as specific case studies of non-tourism organisations such as NGOs (Briones et al, 2011;Curtis et al, 2010;Seo et al, 2009;Waters et al, 2009), education institutions (Fletcher & Lee, 2012) and government (Lee & Kwak, 2012).…”

Section: Literature Reviewmentioning

confidence: 99%

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2017

Parks

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PARKS is published electronically twice a year by IUCN's World Commission on Protected Areas. For more informa on see: parksjournal.com PARKS is published to strengthen interna onal collabora on in protected area development and management by:  exchanging informa on on prac cal management issues, especially learning from case studies of applied ideas;  serving as a global forum for discussing new and emerging issues that relate to protected areas;  promo ng understanding of the values and benefits derived from protected areas to communi es, visitors, business etc;  ensuring that protected areas fulfill their primary role in nature conserva on while addressing cri cal issues such as ecologically sustainable development, social jus ce and climate change adapta on and mi ga on;  changing and improving protected area support and behaviour through use of informa on provided in the journal; and  promo ng IUCN's work on protected areas. The designa on of geographical en es in this journal, and the presenta on of the material, do not imply the expression of any opinion whatsoever on the part of IUCN concerning the legal status of any country, territory, or area, or of its authori es, or concerning the delimita on of its fron ers or boundaries.The views expressed in this publica on do not necessarily reflect those of IUCN.IUCN does not take any responsibility for errors or omissions occurring in the transla ons in this document whose original version is in English.Published by: IUCN, Gland, SwitzerlandCopyright: © 2017 Interna onal Union for Conserva on of Nature and Natural ResourcesReproduc on of this publica on for educa onal or other non-commercial purposes is authorized without prior wri en permission from the copyright holder provided the source is fully acknowledged.Reproduc on of this publica on for resale or other commercial purposes is prohibited without prior wri en permission of the copyright holder. This issue also includes book reviews for the first time.Three of the books reviewed in this issue provide essentially historical views on conservation battles under three vastly different circumstances and across three continents; Angola, the Daintree Region in North Queensland and the Nahanni in northern Canada. As Stephen Woodley points out in his review of Gordon Nelson's book on the Nahanni, "those working to conserve nature often forget they are also making history." These books remind us that dedicated individuals are central to conservation efforts around the world and we are privileged to work in an area where so many thousands of individuals around the world devote their passion and energy to conserving our natural world. Wayne's consideration and love for wildlife was also extended to the people and communities with whom he worked. He recognised early on (perhaps before many others) that successful conservation relied on successful cooperation with the communities that live side-by-side with wildlife.Importantly, Wayne understood the sacrifices and dedication of rangers. It was during his t...

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What do we know about social media in tourism? A review

Cited by 810 publications

References 50 publications

Sharing of Sponsored Advertisements on Social Media: A Uses and Gratifications Perspective

Sharing of Sponsored Advertisements on Social Media: A Uses and Gratifications Perspective

Explaining travellers online information satisfaction: A complexity theory approach on information needs, barriers, sources and personal characteristics

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