“…Importantly, this study is based on the assumption that social interactions on SNSs are at least non-negative. While such undesirable communication patterns as cyberbullying or hate speech have been observed in the context of SNSs (e.g., Brody & Vangelisti, 2016;Neubaum & Krämer, 2016), available evidence suggests that most interactions that take place on SNSs are positive in nature (e.g., Oh, Ozkaya, & Larose, 2014;Utz, 2015;Lenhart, Madden, Smith, Purcell, Kathryn, & Rainie, 2011). Indeed, positive feedback is common on SNSs (e.g., Barasch & Berger, 2014;Bernstein, Bakshy, Burke, & Karrer, 2013), with users striving to make each other feel good by expressing appreciation and care (Sas, Dix, Hart, & Su, 2009).…”